Field Service Engineer – High Volume Manufacturing

🕒 August 10

🤠 Texas – Remote

🤠 Texas – Remote

💵 $95k - $115k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

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Oxford Instruments plc

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏭 Manufacturing

🏥 Healthcare

💼 Consulting

Manufacturing • Healthcare • Consulting

Oxford Instruments plc is a company that pushes the boundaries of technology, developing innovative solutions that enable customers to achieve breakthroughs in various fields. They focus on creating advanced manufacturing techniques and pioneering new imaging technologies, providing exceptional products that enhance digital connectivity and support the development of next-generation medicines and healthcare technology. Their commitment to addressing the greatest challenges of the 21st century underscores their role as a leader in scientific and industrial advancements.

📋 Description

• Represent Oxford Instruments as the senior onsite technical expert for High Volume Manufacturing semiconductor customers • Install and commission plasma etch and deposition systems, including RIE, CVD, ICP, ICPCVD, ALE, and ALD systems • Perform preventive and corrective maintenance, including scheduled and emergency repairs • Diagnose root causes and validate repairs against vacuum tolerances, leak-up rates, and process benchmarks • Provide customer training and operational partnership to support system operation and maintenance • Troubleshoot complex hardware and software issues using specialized diagnostic tools • Provide remote support when needed to minimize downtime and maximize uptime • Calibrate AMUs, RF generators, APCs, and MFCs • Implement system upgrades involving turbo pumps, PLCs, and breakers • Serve as dedicated senior engineer supporting customer production operations from 8:00 AM–5:00 PM • Drive uptime, availability, MTTR, and first-time-fix performance • Support tool installations, qualifications, and production ramp activities • Partner with Process Engineers, Customer Success, Engineering, and Operations • Lead root-cause investigations and reliability improvements • Mentor junior Field Service Engineers • Participate in daily operational reviews and weekly customer performance meetings

🎯 Requirements

• Bachelor’s degree in Electrical Engineering, Mechanical Engineering, Physics, or a related technical field • Equivalent hands-on experience in semiconductor equipment service may substitute • 3–5 years of field service experience in the semiconductor industry, focused on plasma etch and deposition systems • Familiarity with cleanroom operations and safety protocols • Hands-on experience with turbo pumps, cryo pumps, and roughing pumps • Troubleshooting experience with 208V electrical systems and 24V control subsystems • Experience with RF power components and pneumatically driven systems • Experience using vacuum leak detectors, RF power meters, DVMs, LCR meters, multimeters, and megohm meters • Ability to read and interpret mechanical, pneumatic, and electrical schematics and plumbing diagrams • Strong understanding of RF theory and inductively coupled plasma (ICP) systems • Familiarity with RIE, PECVD, ICP, and ALD semiconductor processes • Valid driver’s license, safe driving record, and passport • Ability to travel independently and commit to extensive weekday travel, Monday through Friday • Physical agility and comfort working in confined or awkward spaces • Ability to lift and handle equipment weighing up to 50 lbs • Preferred: Experience with Brooks platforms, Pfeiffer/Edwards pumping systems, and MKS components • Preferred: Knowledge of calibration and optimization of APCs and MFCs • Strong manual dexterity and ability to maintain a clean, organized workspace in cleanroom attire • Proactive problem-solving, continuous learning, effective communication, adaptability, and ability to work independently or as part of a team • Applicants must be authorized to work for any employer in the United States; Oxford Instruments cannot currently sponsor or take over sponsorship of employment visas

🏖️ Benefits

• Benefited full-time position • Inclusive environment and culture where difference is valued • Opportunities to innovate, support growth, improve productivity, and develop careers