Payroll Operations Manager

🕒 February 27

🌐 United States, Canada – Remote

🇺🇸 United States – Remote 🇨🇦 Canada – Remote

💵 $100k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 45%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Oyster

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2020

💼 Consulting

📦 Logistics

👥 HR Tech

Consulting • Logistics • HR Tech

Oyster® is an automated global employment platform that simplifies the process of hiring and managing international talent. With coverage in 180+ countries, Oyster provides solutions for global payroll, compliance, employee benefits, and talent mobility, allowing companies to onboard and manage both full-time employees and contractors efficiently. By leveraging deep local knowledge and expert guidance, Oyster helps businesses navigate the complexities of international hiring and scaling their workforce globally.

📋 Description

• Lead, coach, and develop experienced payroll individual contributors through goals, feedback, delegation, and performance management • Act as the technical escalation point for complex US and Canada payroll matters • Provide informed coverage across Mexico, Brazil, Colombia, and emerging Americas markets • Own operational escalations, customer calls, root-cause analysis, risk identification, and corrective actions • Manage vendor outcomes, SLAs, controls, scorecards, and accountability • Build scalable processes, documentation, coverage plans, metrics, and operating rhythms • Partner with Product, Finance, Accounting, Legal, and Lifecycle Operations • Drive automation, standardization, simplification, delegation, and elimination of low-value manual work • Support Americas expansion while sustaining payroll accuracy, timeliness, compliance, and customer trust

🎯 Requirements

• Deep US and Canada payroll expertise, including multi-state and provincial compliance • Practical exposure to Mexico, Brazil, and Colombia payroll operations • Strong equity-payroll knowledge • Expertise in payroll controls, reconciliation, risk, escalation management, root-cause analysis, and SLA/KPI ownership • Proven vendor-management and vendor-accountability experience • Experience leading senior, experienced payroll individual contributors without micromanaging • Evidence of process improvement with concrete, measurable outcomes • Remote or distributed people-leadership experience • Ability to move fluently between technical detail and regional strategy in an ambiguous, scaling environment • Must be based in the Americas • Must be legally authorized to work in the country of residence • Deep Latin America payroll experience is a bonus • Puerto Rico, Guam, or other US-territory payroll knowledge is a bonus • EOR or global employment experience is a bonus • In-house payroll implementation or vendor-to-in-house migration experience is a bonus • Payroll transformation and Product or Technology partnership experience is a bonus • Advanced practical use of AI and automation in payroll operations is a bonus

🏖️ Benefits

• Offers equity • Fully remote work from home • Work from anywhere, subject to authorization to work where you live • 40 days off per year, including holidays and vacation, or more if required by country • Mental health support through Plumm • Monthly wellbeing allowance through ThanksBen • At least three months’ paid parental leave with job protection for up to 12 months or as required locally • WFH stipend for laptop and home office equipment • Asynchronous, collaborative work environment