Senior Property Claims Representative – Large Loss

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $40 - $62 / hour

⏰ Full Time

🟠 Senior

📋 Claims Specialist

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Pacific Specialty Insurance Company

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1989

🛡️ Insurance

Insurance

Pacific Specialty Insurance Company is a property and powersports-focused insurance provider that has served millions of customers across the U. S. for over 20 years. It offers personal lines coverage including homeowners, renters, condo/townhome, manufactured home, umbrella, and a range of recreational vehicle and watercraft policies (motorcycle, ATV/off-road, travel trailer, motorhome, personal watercraft, pleasure boats). Pacific Specialty emphasizes claims support and customer service — including 24/7 claims assistance and practical response services like temporary housing coordination and local storm response — and holds an "A" (Excellent) rating from A. M. Best.

📋 Description

• Investigate and resolve large-loss, complex homeowner property claims across multiple state jurisdictions • Adjust major and complex losses in their entirety, and sometimes standard/moderate complexity losses • Complete thorough and proper claim investigations • Present file information and investigation status to senior leadership during round-table file discussions • Document investigative activity and secure appropriate claim documentation in claims and document management systems • Develop and maintain file summaries and action plans throughout the life of each claim • Submit complex authority requests and manage file expenses • Handle incoming calls in real time when possible and return messages promptly • Ensure compliance with state insurance regulations and company Claims Handling Guidelines • Perform other duties assigned by the manager

🎯 Requirements

• Prior large loss to moderate complexity insurance claims experience required • Prior customer service work experience required • Strong analytical skills • Excellent organization and time management skills • Ability to make timely and accurate decisions • Ability to work independently with minimal management oversight • Strong negotiation skills • Comfortable working in a highly productive, team-oriented environment • Maintain an active adjuster's license in states where required • College degree and/or bilingual in Spanish a plus • Must be able to work Pacific Time business hours • Must reside and work outside of California • Critical thinking skills to solve problems • Effective verbal and written communication skills • Ability to prioritize tasks and meet deadlines • Adaptability to changing situations • Ability to sit for extended periods, walk short distances, operate a keyboard and mouse, and talk on the phone

🏖️ Benefits

• 9/80 schedule option, providing every other Friday off • Medical, dental, and vision plans • Life insurance • Disability plans • Retirement plans • 401(k) plan with company matching contribution equal to 60% of qualified salary deferral contribution • Flexible work arrangements • Reasonable accommodations for persons with disabilities