🔥 18 hours ago
🏰 Missouri – Remote
💵 $56.8k - $96.5k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
🧐 Business Analyst
🚫👨🎓 No degree required
👻 Ghost score 20%
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• Serve as the primary business systems liaison for enterprise document management, print, and fulfillment operations, vendor integrations, and workflow technologies • Gather, analyze, and document business and system requirements • Facilitate system enhancements and process improvements • Support vendor integrations and ongoing system connectivity • Configure and maintain document management and workflow solutions • Develop and execute system testing activities, including user acceptance testing • Troubleshoot and resolve production issues with internal and external partners • Support software implementation projects and system upgrades • Maintain system documentation, procedures, and configuration records • Manage release activities, including validation and deployment support • Collaborate with Information Technology and business partners on technical initiatives and strategic projects • Assist with project planning, implementation, and post-implementation activities • Develop user guides, reference materials, and training documentation • Participate in operational excellence and continuous improvement initiatives • Conduct system audits and support compliance activities • Perform other duties as assigned
• Minimum of 2 years of experience in business systems analysis, application support, healthcare technology, operational systems, or related field required • Experience supporting business applications, system integrations, and operational workflows required • Bachelor’s degree in business, Information Systems, Healthcare Administration, Computer Science, or a related field preferred • High school diploma or equivalent required • Knowledge of business analysis principles and methodologies • Knowledge of systems integration concepts and technologies • Knowledge of healthcare applications and business processes • Knowledge of document management and workflow systems • Microsoft Office Suite applications • Ability to read and comprehend both written and spoken English • Ability to communicate clearly and effectively • Ability to travel approximately 10% of the time • Ability to meet performance and attendance expectations • Compliance with PacificSource privacy policy and HIPAA laws and regulations
• Equal opportunity employment • Ergonomically configured equipment • Training documentation and user guides • Continuous improvement and operational excellence initiatives
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