Machine Technician

🔥 0 minutes ago

🏄 California – Remote

🏄 California – Remote

💵 $33 - $36 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

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Packsize

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2002

🛍️ eCommerce

🚗 Transport

eCommerce • Manufacturing • Transport

Packsize is a company that specializes in on-demand packaging solutions, offering automated and customizable packaging systems designed to optimize shipping efficiency and sustainability. Their innovative approach to packaging, referred to as SMART Packaging, focuses on creating eco-friendly, regulatory-compliant packaging solutions that cater to diverse industry needs. Packsize's systems cater to various sectors, including eCommerce, manufacturing, and logistics, helping businesses reduce waste, cut costs, and enhance customer satisfaction.

📋 Description

• install, configure and maintain Packsize equipment solutions onsite at a designated customer’s facilities • perform start-up testing and deliver customer training on product capabilities, features and general maintenance of the product • build and maintain a strong, trust-based customer relationship with their assigned customer(s) • scheduling tasks at a customer’s job sites • troubleshooting issues, quickly and effectively, using technical drawings and documentation • work cross-functionally with R&D, Software and Quality Engineering teams • performing routine maintenance and emergency services as they arise • analyze customer Key Performance Indicators (KPI's) to identify new or ongoing machine performance issues resulting in problem-solving and machine maintenance • installation of Packsize solutions and training others to use and maintain it • adhere to all Packsize and customer’s safety requirements, and safety protocols related to exposed moving parts and electricity

🎯 Requirements

• Customer service focus • Knowledge of Windows platforms • Knowledge of and effective use of hand tools • Knowledge of mechanical platforms • Ability to work independently with little or no direct supervision • Basic Microsoft (Excel, Word) or Google Suite (Sheets, Docs) experience is helpful, but not required • Associates Degree, Vocational Training or equivalent experience • Bachelor's Degree in a related area preferred

🏖️ Benefits

• medical, dental, and vision coverage • 401(k) retirement plan • Paid Time Off • Health Savings and Flexible Spending Accounts (HSA/FSA) • life and disability insurance • access to an Employee Assistance Program (EAP)