
1 - 10 employees
đź Consulting
đĄď¸ Insurance
đŁ Marketing
Consulting ⢠Insurance ⢠Marketing
Point Health is a healthcare company that specializes in providing treatment solutions for chronic pain management. They collaborate with top-rated physicians and clinics to offer next-day appointments, making it easier for patients to access care. By leveraging a multidisciplinary approach, Point Health aims to provide effective pain management strategies while ensuring a seamless experience for patients, including the option for insurance evaluations and minimal wait times.
đ June 24
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1 - 10 employees
đź Consulting
đĄď¸ Insurance
đŁ Marketing
Consulting ⢠Insurance ⢠Marketing
Point Health is a healthcare company that specializes in providing treatment solutions for chronic pain management. They collaborate with top-rated physicians and clinics to offer next-day appointments, making it easier for patients to access care. By leveraging a multidisciplinary approach, Point Health aims to provide effective pain management strategies while ensuring a seamless experience for patients, including the option for insurance evaluations and minimal wait times.
⢠Collect and review documentation required for prior and retro authorization requests. ⢠Review payer medical necessity guidelines and authorization requirements. ⢠Communicate with practices to obtain additional information needed for procedures and medication requests. ⢠Navigate payer portals and monitor provider and clinic communications to ensure timely responses. ⢠Document account activity and maintain accurate patient and claim information. ⢠Monitor procedure trackers and assist leadership in identifying workflow gaps. ⢠Serve as a subject matter expert on medical policies, departmental procedures, and affiliate workflows. ⢠Lead team huddles, distribute meeting notes, and assist with team training, mentoring, audits, and cross-coverage. ⢠Support new practice and procedure integrations, including workflow and SOP development. ⢠Identify authorization trends or issues that may delay claims processing and recommend solutions. ⢠Collaborate with practices, vendors, insurance carriers, patients, management, and internal teams. ⢠Provide outstanding customer service and support throughout the department. ⢠Perform other related duties as assigned.
⢠High School Diploma or GED required. ⢠At least one (1) year of prior authorization experience in a clinical setting required. ⢠Excellent verbal and written communication skills. ⢠Strong organizational, analytical, and problem-solving abilities. ⢠Proficiency with Microsoft Office Suite or similar software. ⢠Extensive knowledge of medical policies and LCDs related to pain management procedures. ⢠Basic understanding of medical terminology. ⢠Experience navigating payer portals to obtain authorizations and review medical policies.
⢠Health, Dental & Vision Insurance ⢠Accident and Life/AD&D Insurance ⢠Short & Long-Term Disability ⢠Emergency Travel Assistance Program ⢠ID-Theft Protection Services ⢠Health Savings Account (HSA) ⢠Health Management Tools ⢠Paid Time Off (PTO) ⢠Company Paid Holidays ⢠Paternal Leave ⢠401(k) ⢠Remote Stipend ⢠Travel Reimbursement ⢠Continuing Education Reimbursement ⢠Bonusly Employee Recognition Platform ⢠DailyPay On-Demand Pay Access ⢠LifeMart Employee Discount Program
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