Director of Client Services – Corporate Affairs, Politics

🕒 May 27

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Palette Media

WebsiteLinkedInAll Job Openings

51 - 200 employees

📱 Media

🤝 B2B

Media • B2B

Palette Media is a creator-led talent management and marketing company that helps digital creators, influencers, and brands grow their audiences and execute bespoke campaigns. The firm combines in-house marketing strategists and talent managers to craft tailored strategies, facilitate partnerships between creators and brands, and scale creators’ influence and brand relationships.

📋 Description

• Client Leadership + Strategic Advisory • Account Management: As the main point of contact for clients, you are responsible for the overall success and strategic management of client accounts. • Strategy: Serve as a senior strategic advisor to clients, building trusted relationships with executive stakeholders and guiding long-term partnership growth. Lead high-stakes client communications, issue management, and strategic decision-making. • Performance: Oversee campaign performance analysis and provide strategic recommendations based on data, reporting, and audience insights. Ensure campaigns deliver measurable impact aligned with client KPIs and business objectives. • Client Deliverables: Oversee the development of client deliverables, including memos, presentations, creator briefs, and campaign messaging, while providing guidance and editorial oversight to junior team members. • Business Operations: Oversee client budgets, contracting, and invoicing to ensure operational accuracy and alignment with client scope and budget parameters. • Cross-Functional Leadership • Cross-Department Coordination: Partner cross-functionally with teams across strategy, business development, talent management, production, distribution, and measurement to deliver integrated campaigns. • Processes: Improve internal systems, workflows, and operational processes to support scalable growth. • Internal Leadership: As a member of senior leadership, help shape team culture, operational processes, and the continued growth of Palette. • Business Development + Industry Leadership • New Business: Support agency growth through participation in pitches, proposals, and strategic business development initiatives. • Upsell Opportunities: Identify opportunities to expand existing client relationships and drive long-term account growth. • External Events: Represent Palette externally through thought leadership, speaking engagements, industry events, and relationship-building. • Thought Leadership: Contribute to Palette’s perspective on the evolving creator economy, digital culture, and internet influence.

🎯 Requirements

• 8-12 years professional work experience. • At least 5 years of experience in a client management or client services role at a creator marketing, advertising, corporate communications, public affairs, political communications or crisis advisory firm, ideally with exposure to high-profile brands or organizations • Experience advising senior stakeholders (C-suite, government officials, or public figures) • Experience managing enterprise-level clients and complex integrated campaigns. • Strong track record of identifying business or communications challenges and translating them into effective strategies. • Proven ability to lead multiple high-priority workstreams simultaneously. • Strong operational, organizational, and project management capabilities. • Comfortable managing budgets, timelines, contracts, and campaign performance metrics. • Exceptional executive communication and stakeholder management skills. • Ability to navigate ambiguity and lead confidently in fast-paced, high-growth environments. • Deep understanding of creator ecosystems across platforms including TikTok, YouTube, Instagram, podcasts, and emerging media.

🏖️ Benefits

• None listed