Strategic Implementation Consultant

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🕒 May 12

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Palm Ventures

WebsiteLinkedInAll Job Openings

1 - 10 employees

💸 Finance

🤝 B2B

Finance • B2B

Palm Ventures is a venture capital firm established in 2014, dedicated to becoming a leading investor and supporter of startups in the MENA region. With a focus on fostering innovation, the company has backed over 40 startups and collaborated with various government institutions to meet their innovation-related needs.

📋 Description

• Lead end-to-end implementation of StartupOS solutions for customers • Serve as the primary point of contact post-sale • Guide customers through onboarding, rollout, and adoption • Manage implementation timelines, deliverables, and program execution • Translate customer workflows and pain points into tailored AI-enabled solutions • Deliver measurable value throughout the engagement lifecycle • Partner closely with sales, product, and technical teams • Provide structured feedback to influence product roadmap and implementation strategy • Help develop repeatable implementation frameworks and best practices • Identify expansion opportunities based on customer outcomes and evolving needs

🎯 Requirements

• 5+ years of experience in consulting, implementation, strategy, operations, or customer transformation roles • Background from a top-tier consulting firm or similarly rigorous environment (e.g., McKinsey, Bain, BCG, Deloitte, Accenture, etc.) • Experience working with venture capital firms, family offices, financial services organizations, or executive stakeholders • Strong program management and client execution capabilities • Exceptional communication, executive presence, and stakeholder management skills • Ability to operate effectively in fast-moving, ambiguous environments • Strong analytical thinking and structured problem-solving ability • Comfort working across both strategic and operational conversations • High ownership mindset with strong attention to detail • Curiosity and enthusiasm around AI-native business models and emerging technologies • Prior AI experience is not required — adaptability, strategic thinking, and execution capability matter most. • Ideal Background • Management consulting • Strategic operations • Enterprise implementation or transformation work • Customer success in complex SaaS or platform environments • Venture ecosystem exposure • Workflow automation or operational optimization experience

🏖️ Benefits

• Opportunity to join an early-stage company defining a new category • Direct ownership of customer outcomes and implementation success • Meaningful influence on how StartupOS scales its delivery model • Exposure to cutting-edge AI workflow and operational transformation initiatives • Close collaboration with leadership and cross-functional teams • Clear path for growth as StartupOS expands pods and customer segments • Competitive compensation package including: • Base salary • Performance incentives • Potential equity participation • Fully remote work environment with flexibility and autonomy