Palo Alto Networks
10,000+ employees
🔒 Cybersecurity
🏢 Enterprise
💰 $1M Seed Round - Morta Security on 2013-02
Cybersecurity • Enterprise
Palo Alto Networks is a global cybersecurity company that provides AI-driven platforms, products, and services to protect networks, cloud workloads, endpoints, and applications. Its portfolio includes next-generation firewalls, SASE and Prisma Cloud (CNAPP) offerings, the Cortex security operations suite (XDR, XSOAR, XSIAM), and Unit 42 threat intelligence and incident response services. Palo Alto Networks helps enterprises secure AI deployments, automate SOC workflows, and prevent, detect, and respond to sophisticated threats across hybrid and multi-cloud environments.
Manager, Customer Success Engineering
🔥 5 minutes ago
🏄 California, Texas – Remote
⏰ Full Time
🟡 Mid-level
🟠 Senior
🧑🔧 Technical Customer Success Manager
🦅 H1B Visa Sponsor
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Palo Alto Networks
10,000+ employees
🔒 Cybersecurity
🏢 Enterprise
💰 $1M Seed Round - Morta Security on 2013-02
Cybersecurity • Enterprise
Palo Alto Networks is a global cybersecurity company that provides AI-driven platforms, products, and services to protect networks, cloud workloads, endpoints, and applications. Its portfolio includes next-generation firewalls, SASE and Prisma Cloud (CNAPP) offerings, the Cortex security operations suite (XDR, XSOAR, XSIAM), and Unit 42 threat intelligence and incident response services. Palo Alto Networks helps enterprises secure AI deployments, automate SOC workflows, and prevent, detect, and respond to sophisticated threats across hybrid and multi-cloud environments.
📋 Description
• Drive customer success strategies to help customers achieve adoption and expertise with the platform, • Oversee the creation of enablement and skill set development, • Collaborate heavily with Support, Sales and Product Management functions, • Manage line-level managers and more tenured employees on the team.
🎯 Requirements
• 5+ years of professional services and customer escalations experience, • 3+ years in a management role, • Go-To-Market & Post-Sales commercial sales mentality, • Skilled in customer escalations, • Strong understanding of security principles, • Practical experience with public cloud platforms (Azure, Google Cloud, AWS), • Expertise with container technologies (Docker), • Experience with CI/CD tools (Jenkins, Github Actions, Gitlab). • Expertise in software development, including automated testing, version control, and OOP.
🏖️ Benefits
• Employee benefits may include health insurance, retirement plans, and other perks.
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