MDR Shift Analyst

Job not on LinkedIn

🕒 June 11

🏄 California – Remote

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💵 $104.5k - $169.1k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Analyst

🦅 H1B Visa Sponsor

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Logo of Palo Alto Networks

Palo Alto Networks

10,000+ employees

🔒 Cybersecurity

🏢 Enterprise

💰 $1M Seed Round - Morta Security on 2013-02

Cybersecurity • Enterprise

Palo Alto Networks is a global cybersecurity company that provides AI-driven platforms, products, and services to protect networks, cloud workloads, endpoints, and applications. Its portfolio includes next-generation firewalls, SASE and Prisma Cloud (CNAPP) offerings, the Cortex security operations suite (XDR, XSOAR, XSIAM), and Unit 42 threat intelligence and incident response services. Palo Alto Networks helps enterprises secure AI deployments, automate SOC workflows, and prevent, detect, and respond to sophisticated threats across hybrid and multi-cloud environments.

📋 Description

• Monitor and investigate security alerts across customer environments • Triage, investigate, and respond to security incidents from detection through resolution • Analyze endpoint, network, and log data to identify malicious activity • Communicate findings and remediation recommendations to customers and internal teams • Document investigations, response actions, and incident outcomes • Partner with Threat Intelligence, Threat Hunting, and Security Research teams to improve detections and response capabilities • Support a 24x7 MDR operation through overnight, weekend, and holiday shifts based on business and customer needs

🎯 Requirements

• 3+ years of SOC, Incident Response, MDR, or Managed Security Services experience • Hands-on experience with EDR, SIEM, SOAR, and firewall technologies • Strong understanding of cyber threats, attack techniques, and incident response processes • Excellent written and verbal communication skills • Flexibility to work overnight, weekend, and holiday shifts for a 24x7 MDR operation • Must be a U.S. citizen • Cortex XDR and/or Cortex XSOAR experience preferred • Previous shift-based or overnight security operations experience preferred • CySA+, CEH, or similar security certifications preferred • MDR, managed security, military cyber, or intelligence experience preferred • Immigration sponsorship is not available; applicants will not be sponsored for work visas

🏖️ Benefits

• Restricted stock units may be included • Bonus may be included • Employee benefits are available as described in the employer’s benefits information • Reasonable accommodations for qualified individuals with disabilities

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