Senior Analyst – Trainer

Job not on LinkedIn

🔥 9 minutes ago

🤠 Texas – Remote

🤠 Texas – Remote

⏰ Full Time

🟠 Senior

📚 Learning and Development

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PAM Health

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🏥 Healthcare

👥 B2C

Healthcare • B2C

PAM Health is a U. S. -based post-acute care provider operating 70+ hospitals and clinics that specialize in inpatient rehabilitation, long-term acute care (LTACH), outpatient rehabilitation, hospice, home health, and behavioral health. The organization provides a range of clinical programs and therapies—physical, occupational and speech therapy, comprehensive wound and amputation care, hyperbaric oxygen therapy, exoskeleton-assisted rehab, and specialized brain and spinal cord injury programs—focused on recovery, clinical excellence, and patient-centered care for complex medical and rehabilitative needs.

📋 Description

• Develops a strong understanding of clinical and operational workflows and how those workflows are supported within the electronic health record and related systems. • Provides end-user training, coaching, and support for WellSky and other assigned applications, with focused training for providers, nurses, and other clinical staff. • Creates, maintains, and updates training materials, quick-reference guides, workflow documentation, tip sheets, and other learning resources. • Designs role-based curriculum, lesson plans, competency-based learning paths, and training programs that align with operational workflows, system functionality, and the needs of providers, nurses, and other end users. • Conducts classroom, virtual, one-on-one, elbow-to-elbow, and go-live support training for new hires, existing staff, system upgrades, workflow changes, and process improvement initiatives. • Partners with clinical leaders, operational stakeholders, application analysts, and IT teams to identify training needs, workflow gaps, adoption barriers, and opportunities for improvement.

🎯 Requirements

• Associate degree required; bachelor’s degree in healthcare, information technology, education, clinical informatics, nursing, business, or a related field preferred. • Minimum of three to five years of relevant experience in healthcare operations, clinical systems training, EHR support, clinical informatics, application analysis, or a related role preferred. • Experience with WellSky strongly preferred. • Experience training providers, nurses, and interdisciplinary clinical teams is highly desired. • Prior experience supporting or training users in an electronic health record or healthcare technology environment. • Experience developing training materials, documenting workflows, and delivering training to diverse audiences with varying technical skill levels. • Experience working with providers, nurses, and clinical leaders to support effective system adoption and workflow standardization. • Experience performing business analysis activities, including requirements gathering, workflow analysis, process documentation, gap analysis, and translating business needs into system or training recommendations. • Familiarity with asynchronous learning tools and platforms, such as Amplify.

🏖️ Benefits

• Health insurance • Generous paid benefit time • Opportunities for professional growth through our Education Advancement Program