IT Systems Administrator

Job not on LinkedIn

🔥 29 minutes ago

🇺🇸 United States – Remote

💵 $72.3k - $106.3k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⌨️ Systems Administrator

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Panorama Education

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2012

📚 Education

☁️ SaaS

🤖 Artificial Intelligence

💰 $60M Series C - Panorama Education on 2021-09

Education • SaaS • Artificial Intelligence

Panorama Education is an education technology company that provides an AI-powered SaaS platform for K–12 school districts to collect surveys, manage Multi-Tiered System of Supports (MTSS), track behavior and attendance, and personalize instruction and interventions. Its offerings—like Panorama Solara, Student Success (MTSS), and Surveys & Engagement—combine data analytics, secure district-managed AI, and professional development to help educators identify needs, plan targeted actions, and measure student outcomes while maintaining privacy and compliance.

📋 Description

• Maintain, monitor, and troubleshoot IT systems including endpoints, identity platforms, and SaaS applications • Configure, manage, and troubleshoot VPN solutions to provide secure remote access • Administer and customize Jira workflows, automations, permissions, SSO, MFA, access controls, provisioning/deprovisioning, and integrations • Own day-to-day administration of Google Workspace, including user lifecycle management, security settings, and collaboration tools • Support identity and access management through Okta, provisioning/deprovisioning, and Okta Flow • Assist with implementation and monitoring of security controls, compliance efforts, and internal IT policies • Provide Tier 2 technical support for hardware, software, and access-related issues • Create and maintain documentation for systems, processes, workflows, and troubleshooting procedures • Partner with Security, People Ops, Engineering, and other teams on IT initiatives and continuous improvement

🎯 Requirements

• Minimum 4 years of experience in IT systems administration or a related role • Bachelor’s degree in Computer Science, Information Technology, or a related technical field, or equivalent practical experience • Hands-on experience with Jira administration and customization, including workflows, automations, and dashboards • Proven experience managing Google Workspace environments, including Admin Console, security settings, and user lifecycle • Experience with Okta for identity and access management, including SSO, MFA, and user lifecycle • Hands-on experience with Jamf Pro for macOS device management, including enrollment, policies, configuration profiles, and patch management • Familiarity with macOS, Windows, and/or Linux environments • Experience with Okta Flow for SaaS lifecycle automation, access governance, and security workflows • Basic scripting or automation experience with PowerShell, Bash, or JSON is a plus • VDI experience with Azure Virtual Desktop, AWS WorkSpaces, Citrix, or similar is not required • Experience with Aquera or similar HRIS-to-IT automation platforms is not required • Exposure to IT automation, zero-touch provisioning, or workflow-driven IT operations is not required • Strong understanding of VPN technologies is not required • Google Workspace Administrator certification is preferred, not required • Okta Certified Professional certification is preferred, not required • CompTIA Network+ or equivalent certification is preferred, not required • Jamf Certified Associate or higher certification is preferred, not required • Strong problem-solving and critical-thinking abilities • Clear, confident communication skills with technical and non-technical stakeholders • Ability to prioritize, execute, and adapt in a fast-moving environment • Ownership mindset with attention to detail and follow-through

🏖️ Benefits

• Annual bonuses or commission awards • Equity awards • Region-specific health and welfare benefits • 401K with an employer match • Health, dental, vision, life insurance, and short-term and long-term disability coverage • Flexible spending account for health care and dependent care • Wellness Reimbursement • Work from Home Reimbursement • Flexible vacation policy • Parental leave program • Company Issued Laptop