Senior Live Event Technology Engineer

Job not on LinkedIn

🔥 5 minutes ago

🗽 New York – Remote

🗽 New York – Remote

💵 $98.4k - $147.6k / year

⏰ Full Time

🟠 Senior

🎪 Events

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Paramount

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1912

💼 Consulting

📣 Marketing

📱 Media

Consulting • Marketing • Media

Paramount is a global multimedia entertainment and news company that offers a range of services including direct-to-consumer digital subscription video on-demand and live streaming through Paramount+. It also owns Pluto TV, a leading free streaming television service, MTV, the world’s premier youth entertainment brand, and CBS Sports, a leader in television sports broadcasts. Paramount Pictures, since 1912, has been a legendary producer and distributor of films, hosting a library of over 1,000 titles. The company is deeply committed to inclusion and impact, focusing on diversity, global sustainability, and content that affects change. Being a significant player in both live and on-demand streaming services, Paramount embraces a wide array of content from sports to kids’ entertainment, comedy, and groundbreaking documentaries, impacting both linear and streaming platforms globally.

📋 Description

• Act as the primary technical escalation point for the Live Event Operations team during live events. • Support global Tier-1 live streaming events by troubleshooting complex issues across the complete video delivery chain. • Investigate service-impacting issues involving contribution feeds, cloud encoding, packaging, DRM, origin, CDN delivery, playback, and client applications. • Perform detailed technical analysis using streaming manifests, player logs, encoder metrics, QoS/QoE analytics, SCTE-35 signaling, transport stream analysis, and cloud monitoring tools. • Coordinate technical response across Engineering, Platform, Network Operations, CDN providers, cloud vendors, and third-party partners to restore service quickly. • Lead technical bridge calls during critical incidents, providing real-time updates, impact assessments, mitigation strategies, and recovery coordination. • Support Live Event Operators by providing technical guidance during event execution, validating mitigation actions, and assisting with operational decision-making. • Perform pre-event technical validation, redundancy verification, workflow testing, and production readiness reviews. • Conduct post-event root cause analysis (RCA), identify systemic issues, and drive corrective actions to improve platform reliability. • Develop and maintain troubleshooting documentation, operational runbooks, monitoring procedures, and knowledge base articles. • Support certification, onboarding, and production rollout of new streaming technologies, cloud workflows, monitoring tools, and vendor integrations. • Participate in on-call rotations supporting global live streaming operations and high-severity production incidents.

🎯 Requirements

• 5+ years supporting large-scale live streaming, OTT platforms, broadcast technology, or video delivery systems • Experience serving as a technical escalation resource supporting live operations teams during Tier-1 live events • Strong troubleshooting experience across end-to-end streaming architectures • Deep understanding of HLS, DASH, CMAF/fMP4, MPEG-TS, SCTE-35, timed metadata, and adaptive bitrate streaming • Experience analyzing manifests, transport streams, encoder logs, player telemetry, QoS/QoE metrics, and cloud infrastructure metrics • Familiarity with AWS Media Services, CDN technologies, cloud networking, and streaming observability platforms • Working knowledge of contribution protocols including SRT, Zixi, RIST, RTP, UDP, and multicast workflows • Excellent incident management, root cause analysis, and cross-functional communication skills in high-pressure live production environments.

🏖️ Benefits

• medical, dental, vision • 401(k) plan • life insurance coverage • disability benefits • tuition assistance program • PTO • bonus eligible