Concierge Services, Application Administrator

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🔥 4 minutes ago

🗽 New York – Remote

🗽 New York – Remote

💵 $55k - $65k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🖥️ Administration

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PAR Technology

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1982

🍽️ Food & Beverage

💼 Consulting

📦 Logistics

Food & Beverage • Consulting • Logistics

PAR Technology is a company that provides a comprehensive suite of technology solutions aimed at the restaurant and hospitality industries. Their offerings include point of sale (POS) systems, digital ordering platforms, payment services, and customer loyalty solutions. PAR Technology aims to streamline restaurant operations through cloud-based technologies that improve speed of service, reduce wait times, and enhance the overall guest experience. They cater to various settings such as quick service, fast-casual, cinemas, casinos, theme parks, hospitality establishments, and convenience stores. By integrating various processes from front of house to back of house, PAR Technology supports a unified commerce experience for enterprises and businesses aspiring for growth.

📋 Description

• Manage and optimize the PAR OPS back-office system for multiple clients • Act as an extension of clients' teams to ensure smooth operations • Learn the software to become a subject matter expert to provide exceptional service • Perform ongoing database administration with a focus on quality and data integrity • Serve as a strategic advisor by analyzing usage trends and recommending best practices • Enhance client experience by suggesting process improvements

🎯 Requirements

• 2-3 years of experience with POS or back-office systems in the restaurant industry • 2-3 years of experience in a technical customer success, implementation, or restaurant IT operations role • Familiarity with restaurant workflows and operations • Strong analytical and problem-solving skills • A passion for learning and staying current with technology • Experience in a client-facing or professional services role • Bachelor's degree in a technical field or equivalent experience • Track record of success in Professional Services • Comfortability in a dynamic, agile atmosphere of a technical organization with an expanding customer base

🏖️ Benefits

• Health insurance • Professional development opportunities • Flexible working hours • Remote work options