Director of Product, Payments

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🔥 5 minutes ago

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Logo of PAR Technology

PAR Technology

1001 - 5000 employees

Founded 1982

🏢 Enterprise

☁️ SaaS

Hospitality • Enterprise • SaaS

PAR Technology is a company that provides a comprehensive suite of technology solutions aimed at the restaurant and hospitality industries. Their offerings include point of sale (POS) systems, digital ordering platforms, payment services, and customer loyalty solutions. PAR Technology aims to streamline restaurant operations through cloud-based technologies that improve speed of service, reduce wait times, and enhance the overall guest experience. They cater to various settings such as quick service, fast-casual, cinemas, casinos, theme parks, hospitality establishments, and convenience stores. By integrating various processes from front of house to back of house, PAR Technology supports a unified commerce experience for enterprises and businesses aspiring for growth.

📋 Description

• Define and execute the strategic vision and roadmap for the payment platform • Deliver innovative solutions tailored to food service and retail ops • Align product development with market opportunities and customer value • Translate business needs into technical requirements • Identify and execute cross-sell opportunities across PAR’s ecosystem • Oversee daily platform operations ensuring reliability and performance • Drive operational KPIs and continuous improvement • Manage risk, compliance, and fraud prevention for food/retail environments • Build strong partnerships with processors, banks, and regulators • Optimize costs and develop bundled solution strategies • Build and lead high-performing product and ops teams • Cultivate a culture of innovation and customer-centricity • Align cross-functional teams across Sales, Eng, Marketing, and Legal • Represent PAR at industry events and with executive stakeholders • Develop team objectives, incentive plans, and growth opportunities

🎯 Requirements

• 7-10 years in product management and operations, with minimum 3-5 years in payment technologies • Experience in the restaurant, convenience store, or retail tech space highly preferred • Experience integrating payments with POS, inventory, and loyalty platforms will make you stand out • Track record of launching successful B2B payment products • Strong understanding of card processing, ACH, wire, wallets, and emerging payments • Success in cross-selling strategies • History of managing cross-functional teams in a fast-paced environment • Experience in transaction fee optimization and merchant negotiations • Strong background in scaling ops for high-volume systems • Familiarity with restaurant and c-store business operations can make you stand out • Strong knowledge of PCI DSS, AML, KYC, and payment compliance • High technical aptitude and ability to work with engineering • Strategic thinker around bundling and solution packaging • Analytical and data-driven decision-making skills • Excellent communication and stakeholder management • Expertise in risk management and fraud prevention • Leadership and mentoring abilities • Ability to thrive in ambiguity and bring structure to scaling teams • Customer-first mindset with a passion for innovation

🏖️ Benefits

• Offers Equity • Offers Bonus

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