Technical Operations Specialist

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PartnerCentric, Inc.

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2004

💼 Consulting

📦 Logistics

🛍️ eCommerce

Consulting • Logistics • eCommerce

PartnerCentric, Inc. is a technology-driven affiliate marketing agency that specializes in maximizing affiliate program performance and driving sustainable growth for its clients. By leveraging expert insights and proprietary technology solutions such as FUSE Incrementality™, PartnerCentric helps brands optimize their partnerships and measure incremental revenue. With a focus on long-term strategies rather than short-term tactics, the company supports major brands in achieving significant returns on their marketing investments through data-driven affiliate management and collaboration with influencers.

📋 Description

• Respond to technical support inquiries and tickets within established SLAs. • Troubleshoot integration, tracking, and attribution issues across affiliate platforms. • Diagnose tracking, reporting, and data accuracy discrepancies, identify root causes, and implement solutions. • Document issues, resolutions, preventative recommendations, SOPs, implementation guides, and client configuration records. • Lead technical onboarding, affiliate tracking implementations, pixel deployments, server-to-server/postback integrations, quality assurance, and client launches. • Configure, validate, and troubleshoot integrations involving GA4, GTM, affiliate platforms, and marketing technologies. • Perform end-to-end testing for click, conversion, and attribution tracking. • Identify opportunities to automate or streamline technical workflows and contribute to process improvements. • Stay current on affiliate platforms, analytics tools, browser privacy updates, and industry best practices. • Partner with Client Services, Sales, Account Management, Product, client stakeholders, and senior technical team members. • Provide technical guidance during onboarding, launches, and ongoing program optimization. • Support internal training by sharing technical knowledge and implementation best practices. • Review implementation metrics, close outstanding tickets, identify recurring trends, and recommend workflow improvements.

🎯 Requirements

• Bachelor's degree in Information Systems, Computer Science, Marketing, or a related field, or equivalent professional experience. • 2–4 years of experience in technical operations, marketing technology, implementation support, or digital marketing operations. • Hands-on experience with affiliate or performance marketing networks such as Impact, Partnerize, CJ, Awin, Rakuten Advertising, ShareASale, or similar platforms. • Experience implementing and troubleshooting affiliate tracking technologies, conversion pixels, postbacks/server-to-server tracking, and attribution solutions. • Working knowledge of Google Analytics 4 (GA4), Google Tag Manager (GTM), and web analytics. • Basic understanding of APIs, HTML, JavaScript, browser developer tools, and web technologies used for troubleshooting. • Strong analytical and problem-solving skills with ability to investigate technical issues independently. • Excellent written and verbal communication skills with a client-focused approach. • Highly organized, responsive, and capable of managing multiple priorities in a fast-paced environment. • Must reside and physically perform the work within the United States. • Must possess unrestricted, independent work authorization that does not now or in the future require employer sponsorship.

🏖️ Benefits

• Competitive salary with performance-based reviews and career growth opportunities. • Comprehensive health, dental, and vision insurance. • 401(k) with employer match. • Flexible remote work with a collaborative, supportive team culture. • Professional development stipend and ongoing learning opportunities. • Generous PTO policy, including Flex Days and company-wide holidays.