Patterson Companies, Inc.
5001 - 10000 employees
Founded 1877
⚕️ Healthcare Insurance
🤝 B2B
Healthcare Insurance • B2B
Patterson Companies, Inc. is a leading distributor and provider of products, technologies, services, and business solutions for the dental and animal health markets. The company has a comprehensive portfolio and distribution network, supported by a dedicated workforce, aimed at enhancing oral and animal health worldwide. Patterson serves customers across North America and the United Kingdom, offering expertise and support as a trusted partner in these markets.
Call Center Team Lead
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🔥 0 minutes ago
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Patterson Companies, Inc.
5001 - 10000 employees
Founded 1877
⚕️ Healthcare Insurance
🤝 B2B
Healthcare Insurance • B2B
Patterson Companies, Inc. is a leading distributor and provider of products, technologies, services, and business solutions for the dental and animal health markets. The company has a comprehensive portfolio and distribution network, supported by a dedicated workforce, aimed at enhancing oral and animal health worldwide. Patterson serves customers across North America and the United Kingdom, offering expertise and support as a trusted partner in these markets.
📋 Description
• The Call Center Team Lead oversees tasks, workflow and productivity of the team and serves as a link between team members and management. • Ensure professional, accurate, efficient and compliant processes and team operations. • Promote respect, trust, integrity and good work ethic. • Encourage professional CSR, Customer and TM relationships. • Communicate updates or process changes as needed. • Assist with SOP reviews, updates and training. • Partner with other team leads to develop and share talent.
🎯 Requirements
• High school diploma or equivalent • Combined experience of 3-5 years (Veterinary, Leadership, Patterson, etc.) • Microsoft Office experience • Relevant customer service or operations experience
🏖️ Benefits
• Full Medical, Dental, and Vision benefits and an integrated Wellness Program • 401(k) Match Retirement Savings Plan • Paid Time Off (PTO) • Holiday Pay & Floating Holidays • Volunteer Time Off (VTO) • Educational Assistance Program • Full Paid Parental and Adoption Leave • LifeWorks (Employee Assistance Program) • Patterson Perks Program
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