US Service Animals
51 - 200 employees
Founded 2015
👥 B2C
⚕️ Healthcare Insurance
🌍 Social Impact
B2C • Healthcare Insurance • Social Impact
US Service Animals is a dedicated registry for service animals and emotional support animals (ESAs), providing an official platform for their registration and documentation. The company offers services to help individuals qualify for ESAs, including letters from licensed mental health professionals for housing and training required for psychiatric service animals. With a commitment to assist clients facing challenges related to housing and travel with their animals, US Service Animals also provides access to legal support to protect their rights.
Retention Specialist – Call Center, Customer Retention & Save Calls
Job not on LinkedIn
🔥 0 minutes ago
🏈 Alabama, Florida, +6 more states – Remote
💵 $15 - $16 / hour
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Call Center Representative
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US Service Animals
51 - 200 employees
Founded 2015
👥 B2C
⚕️ Healthcare Insurance
🌍 Social Impact
B2C • Healthcare Insurance • Social Impact
US Service Animals is a dedicated registry for service animals and emotional support animals (ESAs), providing an official platform for their registration and documentation. The company offers services to help individuals qualify for ESAs, including letters from licensed mental health professionals for housing and training required for psychiatric service animals. With a commitment to assist clients facing challenges related to housing and travel with their animals, US Service Animals also provides access to legal support to protect their rights.
📋 Description
• Provide support via phone, email, and chat • Resolve cancellation requests with tailored solutions • Assist clients based on needs • Manage scheduling and case tracking
🎯 Requirements
• Experience in retention, customer service, or call center roles • Strong negotiation and problem-solving skills • Ability to de-escalate and retain dissatisfied customers • Comfortable handling high call volume • Reliable internet and distraction-free workspace
🏖️ Benefits
• Health, Dental, Vision, Disability, and Life Insurance • Paid Time Off • 401(k) Match • Employee Assistance Program
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