Customer Service Representative II

🔥 23 minutes ago

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Logo of Patterson Companies, Inc.

Patterson Companies, Inc.

5001 - 10000 employees

Founded 1877

⚕️ Healthcare Insurance

🤝 B2B

Healthcare Insurance • B2B

Patterson Companies, Inc. is a leading distributor and provider of products, technologies, services, and business solutions for the dental and animal health markets. The company has a comprehensive portfolio and distribution network, supported by a dedicated workforce, aimed at enhancing oral and animal health worldwide. Patterson serves customers across North America and the United Kingdom, offering expertise and support as a trusted partner in these markets.

📋 Description

• Assisting internal and external customers and sales representatives with order entry • Accurately process and ensure accuracy of customer transactions in order entry system • Maintain accurate customer and territory records • Generate reports and monitor scheduled shipment dates • Provide impeccable customer service and sales support • Identify customer requirements and expectations

🎯 Requirements

• High School Degree or equivalent • Exceptional customer service and organizational skills • Accuracy and strong attention to detail • Effective verbal, written, and interpersonal communication skills • General computer proficiency including knowledge of MS Office • Associate’s Degree or equivalent combination of education and experience (preferred) • Proficiency in SAP or related ERP (preferred)

🏖️ Benefits

• Full Medical, Dental, and Vision benefits and an integrated Wellness Program • 401(k) Match Retirement Savings Plan • Paid Time Off (PTO) • Holiday Pay & Floating Holidays • Volunteer Time Off (VTO) • Educational Assistance Program • Full Paid Parental and Adoption Leave • LifeWorks (Employee Assistance Program) • Patterson Perks Program

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