Operations Manager

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $120.4k - $172.1k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

🦅 H1B Visa Sponsor

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Logo of Pax8

Pax8

1001 - 5000 employees

🏪 Marketplace

🤝 B2B

☁️ SaaS

💰 $50M Debt Financing - Pax8 on 2023-09

Marketplace • B2B • SaaS

Pax8 is a cloud commerce marketplace and platform that helps managed service providers (MSPs) and small businesses discover, purchase, provision, and manage cloud solutions. It combines a vendor marketplace, subscription and billing management, security offerings, training (Academy), and professional services to enable partners to scale, sell smarter, and protect their customers.

📋 Description

• Drive Operational Excellence — Oversee daily operations to ensure seamless delivery, strong performance metrics, and consistent execution across multiple workflows • Deliver Results at Scale — Manage competing priorities and resources to ensure teams are aligned and outcomes are delivered efficiently • Lead and Develop Talent — Inspire, coach, and grow a team of operations professionals through transparent leadership and meaningful development • Enhance Processes — Identify opportunities to optimize workflows, improve efficiency, and implement scalable solutions • Collaborate Cross-Functionally — Partner with teams across Sales, Marketing, Product, and beyond to deliver aligned, impactful initiatives • Enable Data-Driven Decisions — Monitor performance, provide insights, and ensure accountability across operational metrics • Maintain Compliance Excellence — Ensure processes meet internal standards and external requirements while staying audit-ready

🎯 Requirements

• Proven ability to lead teams, drive accountability, and support professional growth • Strong background in operational delivery, process improvement, and performance management • Demonstrated success working across multiple teams and aligning stakeholders to shared goals • Analytical mindset with the ability to identify challenges and implement practical, scalable solutions • Experience using operational and reporting tools to drive insights and efficiency • Familiarity with continuous improvement methodologies such as Lean or similar approaches • Excellent communication skills and the ability to influence at all levels

🏖️ Benefits

• Competitive compensation package • Health, dental, and vision insurance • 401(k) retirement plan with company match • Generous paid time off and holidays • Paid parental leave • Life and disability insurance • Employee assistance program • Professional development support and learning opportunities • Wellness initiatives and employee perks

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