Verification Specialist

Job not on LinkedIn

🔥 15 hours ago

🇺🇸 United States – Remote

💵 $16 - $18 / hour

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Paychex

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1971

🏥 Healthcare

🛡️ Insurance

💼 Consulting

Healthcare • Insurance • Consulting

Paychex is a leading provider of HR, payroll, and benefits outsourcing services. With over 745,000 business clients, Paychex offers a comprehensive range of services including payroll processing, HR solutions, time and attendance tracking, employee benefits administration, and professional employer organization (PEO) services. The company leverages advanced technology such as AI-assisted recruiting and HR analytics to enhance its offerings and improve client experience. Paychex Flex, its all-in-one cloud-based platform, allows businesses to manage these services seamlessly. Paychex caters to businesses of all sizes, offering solutions tailored to self-employed individuals, small businesses, and large enterprises. Established as a trusted name in the industry, Paychex is renowned for its innovation, ethical practices, and high customer satisfaction.

📋 Description

• Process employment, education, professional license, certification, reference, and custom verification orders • Conduct outbound and inbound communications via phone, email, fax, web portals, and other methods • Manage assigned work queues and prioritize orders to meet SLAs and turnaround time objectives • Review verification requests for completeness and identify missing information • Document research, communications, attempts, and verification results in company systems • Analyze information from verification sources and compare it with applicant-provided information • Identify discrepancies and escalate complex issues or compliance concerns • Follow quality assurance standards, FCRA requirements, client requirements, and company policies • Communicate with employers, educational institutions, licensing agencies, applicants, clients, and third parties • Follow up on outstanding requests to minimize delays • Assist with special projects, process improvements, and departmental initiatives • Collaborate with teammates and cross-functional departments • Meet or exceed productivity, quality, and service performance metrics • Stay current on verification procedures, industry trends, and internal process updates

🎯 Requirements

• High School Diploma or equivalent • Minimum one (1) year of experience in an administrative, customer service, data entry, research, or operations-related role • Previous experience in background screening, verifications, human resources, recruiting, education records, credentialing, or related industries preferred • Experience conducting employment and education verifications preferred • Experience working in a high-volume production environment with service-level expectations preferred • Exceptional attention to detail and commitment to data accuracy • Strong written and verbal communication skills • Professional phone etiquette and customer service skills • Ability to handle confidential and sensitive information with discretion • Strong organizational, prioritization, and time management skills • Ability to manage multiple tasks and competing deadlines simultaneously • Strong investigative and research abilities • Ability to quickly analyze information and identify inconsistencies or discrepancies • Excellent problem-solving and critical-thinking skills • Ability to work independently while contributing to a team environment • Customer-obsessed mindset focused on delivering a positive experience • Comfortable working in a fast-paced production environment • Intermediate proficiency with Microsoft Office Suite, including Outlook, Excel, Word, and Teams • Strong internet navigation and online research skills • Adaptability and willingness to learn new processes, systems, and client requirements • Must have a dedicated and ergonomic workspace at home • Access to a stable and reliable high-speed internet connection • Adequate lighting and minimal background noise to support professional video calls and meetings • Ability to lift and carry up to 5 pounds occasionally • Ability to work comfortably and effectively in a home environment that meets ergonomic standards

🏖️ Benefits

• Medical (with company contribution) • Dental (with company contribution) • Vision • Employer paid Life Insurance and Long-Term Disability • Short-Term Disability • 401(k) (with company match) • Paid holidays • Paid time off (PTO) • Sick Time • Pet insurance • Remote work from home • Dedicated ergonomic workspace requirements • Stable and reliable high-speed internet connection