Benefits Support Specialist

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Paylocity

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1997

👥 HR Tech

☁️ SaaS

🤝 B2B

💰 $10M Venture Round - Paylocity on 2008-05

HR Tech • SaaS • B2B

Paylocity is a provider of cloud-based payroll and human capital management software for businesses of all sizes. Its platform includes payroll, HR, time & labor, benefits administration, talent management (recruiting, onboarding, performance, learning), employee experience tools and AI-driven features, and it serves small businesses through enterprises as well as partners such as accountants, brokers, and tech partners.

📋 Description

• Manage recognition programs, including badges, milestone celebrations, and international reward fulfillment • Lead and support Quarterly Values Awards and employee anniversary recognition • Maintain program budgets and provide reports to Finance and international stakeholders • Respond to employee benefits inquiries submitted through the ticketing system • Triage, respond to, and resolve benefits-related questions regarding health and wellness plans, retirement programs, leave policies, and other offerings • Partner with vendors supporting recognition, benefits, and employee experience programs • Collaborate with cross-functional teams on HR initiatives and system/process enhancements • Identify workflow and employee experience improvements through process changes • Support larger People Operations projects and internal communications as needed • Serve as a key contact for employees and managers to support consistent communication and smooth people-related processes

🎯 Requirements

• Bachelor’s degree in Human Resources, Business, or a related field • 2+ years of experience in Human Resources • Proficiency in Microsoft Office Suite, especially Excel, including formulas, filters, and data review • Familiarity with HRIS systems such as Workday or Oracle preferred • Familiarity with service ticketing platforms preferred • Experience with program or project management preferred • Strong organizational and multitasking skills with attention to detail • Excellent written and verbal communication skills • Ability to work independently and collaboratively in a fast-paced, dynamic environment • Commitment to maintaining confidentiality and handling sensitive employee information with care • Demonstrated adaptability, critical thinking, and problem-solving capabilities • Ability to sit for extended periods, typically 7–8 hours per day • Ability to operate computer and phone systems, type, and use multiple software programs simultaneously • Must work remotely from within the U.S. • Must be available five days per week during designated work hours

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • Life insurance • Disability insurance • 401(k) match • Recognition and rewards programs • Career development opportunities • Annual bonus eligibility • Restricted stock unit grant based on individual performance • Full range of benefits