Client Communications Specialist

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Paylocity

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1997

👥 HR Tech

☁️ SaaS

🤝 B2B

💰 $10M Venture Round - Paylocity on 2008-05

HR Tech • SaaS • B2B

Paylocity is a provider of cloud-based payroll and human capital management software for businesses of all sizes. Its platform includes payroll, HR, time & labor, benefits administration, talent management (recruiting, onboarding, performance, learning), employee experience tools and AI-driven features, and it serves small businesses through enterprises as well as partners such as accountants, brokers, and tech partners.

📋 Description

• Write, edit, proofread, review, and distribute client-facing communications • Collaborate with Service, Marketing, Compliance, Legal, Product User Experience, and Digital Engagement stakeholders • Tailor messaging to align with company tone, client segments, and regulatory requirements • Develop communication plans, facilitate communication approvals, and finalize them with subject matter experts and leadership

🎯 Requirements

• Bachelor’s degree in English, Journalism, Communications, or Marketing preferred • Excellent written and verbal communication skills (writing samples required) • Outstanding ability to convey complex information clearly and succinctly • At least 3-5 years of experience in client communications, copywriting, or a related field • Highly organized and detail-oriented • Ability to meet deadlines and manage multiple projects simultaneously • Experience working in a payroll, HR, SaaS, or financial services company preferred • Experience with Salesforce, Pendo, Hubspot, and Wrike preferred • Experience writing payroll, tax, or HCM-related content is a plus. • Full working knowledge of Microsoft Office Suite.

🏖️ Benefits

• medical • dental • vision • life • disability • 401(k) match • career development support