Revenue Cycle Systems Resource – Payor Setup Specialist

🔥 14 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

👻 Ghost score 14%

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Logo of Pennant

Pennant

1001 - 5000 employees

Founded 2016

🏥 Healthcare

⚕️ Healthcare Insurance

🧘 Wellness

Healthcare • Healthcare Insurance • Wellness

Pennant is a company dedicated to providing healthcare services, with a focus on life-changing service, culture, and leadership. They support independent operating subsidiaries that offer home health care, hospice, assisted living, independent living, and memory care. Their mission is to empower local leaders with resources and tools to deliver high-quality care. Pennant operates 103 home health and hospice agencies and 51 senior living communities across several U. S. states, including Arizona, California, and Texas. They emphasize a strong company culture guided by core values that prioritize customer service, accountability, and intelligent risk-taking.

📋 Description

• Support accounts receivable functions under the supervision of the RC Systems Resource Lead • Enhance agencies’ revenue-cycle and accounts-receivable policies and procedures • Assist agencies with accounting policies, procedures, and accurate reporting processes • Monitor internal controls and compliance with established procedures • Partner with RC Portfolio Resources to monitor accounts receivable and develop action plans • Provide expert knowledge of software systems used in home health, hospice, and home care • Train staff on software systems and processes • Develop and use software reports for accounts-receivable metrics and trends • Monitor system workflows and alert appropriate organizational resources • Balance time between service-center projects and field support • Route and troubleshoot claim and EMR issues using ticketing software • Manage payor builds and updates for acquisitions, branch expansions, startups, and new contracts • Maintain payor portals and clearinghouse access • Attend workshops and seminars to stay current in the home health and hospice field and maintain professional status • Maintain a warm, positive, calm environment and demonstrate company culture and values

🎯 Requirements

• 2+ years’ accounts receivable experience in Home Health and Hospice lines of business • Experience assisting, training, and supporting business office managers at multiple sites is a plus • Experience with Homecare Homebase and Waystar platforms

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