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Renewal Manager

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🔥 2 minutes ago

🍂 Massachusetts – Remote

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⏰ Full Time

🟡 Mid-level

đźź  Senior

đź‘” Manager

đź‘» Ghost score 12%

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Logo of Pentera

Pentera

201 - 500 employees

đź”’ Cybersecurity

đź“‹ Compliance

Cybersecurity • Compliance

Pentera is the category leader for Automated Security Validation, enabling organizations to effortlessly assess the integrity of their cybersecurity measures while revealing real-time security vulnerabilities. With a focus on pen testing, compliance, and vulnerability scanning, Pentera serves thousands of security professionals and service providers globally, helping them identify and remediate security weaknesses before they can be exploited.

đź“‹ Description

• Design, develop, and implement efficient and effective renewal processes and playbooks tailored to Pentera's innovative approach • Handle a high volume of renewals, managing multiple accounts and priorities to meet quarterly and annual targets • Manage renewal negotiations with both channel partners and end users • Analyze renewal data to identify trends, risks, and opportunities for improvement • Provide regular reports on renewal metrics, performance, and forecasts to senior management • Work closely with the sales, customer success, finance, and product teams to ensure alignment and collaboration on renewal activities • Ensure customer satisfaction and retention by managing and driving the renewal process for existing customers

🎯 Requirements

• 5+ years of experience in a renewals management, customer success, or account management role, within the cybersecurity industry • Strong negotiation and contract management skills • Excellent communication and relationship-building abilities, particularly with C-level executives • Analytical mindset with the ability to analyze data, identify trends, and make data-driven decisions • Familiarity with CRM and renewals management tools used in the industry, i.e Salesforce • Proven experience working collaboratively across departments, including sales, customer success, and finance • Proactive problem-solving skills • Ability to manage multiple tasks simultaneously • Willingness to travel as needed

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