Vascular Clinical Specialist

🔥 8 minutes ago

🏄 California – Remote

🏄 California – Remote

💵 $80k - $120k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

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Penumbra, Inc.

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2004

🏥 Healthcare

🏭 Manufacturing

⚕️ Healthcare Insurance

Healthcare • Manufacturing • Healthcare Insurance

Penumbra, Inc. is a global healthcare company focused on developing innovative technologies to help patients worldwide. Specializing in the production of medical devices for neuro and vascular conditions, Penumbra offers products such as thrombectomy devices, embolization catheters, and MRI-compatible systems. The company is dedicated to advancing patient care with next-generation software solutions like Lightning Flash 2. 0, designed for the rapid removal of blood clots and treatment of pulmonary embolism. Penumbra is committed to improving outcomes for conditions like stroke, brain aneurysm, and heart attack, supported by clinical evidence and investor growth strategies.

📋 Description

• Support one or more regional sales teams through market development, procedural coverage, troubleshooting, education and training, customer service, and follow-up • Develop and implement regional plans to increase market share and improve customer service quality • Coordinate with Regional Sales Manager and Territory Managers to execute plans and achieve quarterly objectives • Build relationships with hospital personnel, physicians, lab staff, lab supervisors, purchasing personnel, and prospective customers • Meet customers to identify clinical needs and demonstrate how Company products support patient-care goals • Educate customers on proper clinical use of Company products through presentations and demonstrations • Communicate product, therapy, technology, and industry developments to customers • Assist with professional education activities, employee training, and Continuing Education Programs • Provide clinical support for procedural case coverage, basic troubleshooting, and product follow-up • Report and track product incidents and collaborate with appropriate personnel to resolve problems • Respond to customer needs and complaints in collaboration with senior management, sales, and marketing • Prospect for customers, convert prospective users, and secure or renew orders • Coordinate product availability, delivery dates, and inventory levels • Maintain communication with customers regarding programs, promotions, and pricing trends • Adhere to the Company’s Quality Management System and applicable quality, security, privacy, and compliance regulations • Ensure department members follow applicable systems, regulations, standards, and procedures • Perform other work-related duties as assigned

🎯 Requirements

• Bachelor’s degree in communications, neuroscience, biology, or related discipline • Additional training and certification in radiology, neuro-interventional technology, or related field • 3+ years of experience in a hospital setting or medical device company • Equivalent combination of education and experience accepted • Strong clinical, technical, and organizational skills • Ability to function in a busy, demanding, and competitive environment • Strong oral, verbal, written, and interpersonal communication skills • High degree of accuracy and attention to detail • Proficiency with MS Word, Excel, and PowerPoint • Ability to prioritize assignments while handling multiple projects simultaneously • Must reside within the Los Angeles region while in the role • Ability to undertake 50%+ business travel • Occasional on-call availability required 24 hours per day, 7 days per week • Ability to wear 7–9 pounds of lead for extended periods in the angio suite • Ability to work around potential blood-borne pathogens • Ability to lift and move up to 25 pounds • Ability to move between buildings and floors • Ability to remain stationary and use a computer or standard office equipment for extended periods • Ability to read, prepare emails, and produce documents and spreadsheets • Ability to communicate and exchange accurate information with employees at all levels

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • Life insurance • AD&D insurance • Short-term disability insurance • Long-term disability insurance • 401(k) with employer match • Paid parental leave • Eleven paid company holidays per year • Minimum of fifteen days of accrued vacation per year, increasing with tenure • Paid sick time in compliance with applicable law(s) • Competitive compensation package • Sales incentive program • Collaborative teamwork environment where learning is constant and performance is rewarded