Analyst II, Billing

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $60k - $85k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🧐 Analyst

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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Perch Energy

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2021

⚡ Energy

☁️ SaaS

👥 B2C

💰 $30M Series B - Perch Energy on 2023-10

Energy • SaaS • B2C

Perch Energy is a company that connects renters, homeowners, and businesses to state community solar programs, enabling subscribers to benefit from discounted electricity bills without installing rooftop panels. Perch manages community solar subscriptions: finding local solar farms, matching customers, handling utility account analysis, crediting, and billing on behalf of solar farm owners. They emphasize delivering savings (typically 5–15%, higher for certain government assistance recipients), environmental benefits, and energy equity. Perch has managed 1,000+ solar projects and claims $90M+ savings delivered to over 500,000 household equivalents. They earn revenue by contracting with solar farm owners to onboard and manage subscribers.

📋 Description

• Own and execute assigned components of monthly billing cycles, including tracking work requests, coordinating dependencies, and supporting and driving bill run preparation and execution • Own billing readiness tracking and proactively identify risks, gaps, and dependencies that could impact billing timelines or accuracy • Identify projects and accounts approaching first bill cycles and ensure required billing, utility, and operational data is complete and ready for billing • Independently investigate and resolve complex billing issues by analyzing data, identifying root causes, and coordinating with internal and external stakeholders • Perform detailed data validation, reconciliation, and quality control checks across billing, transfer, production, and utility data • Review and validate billing adjustments, ensuring completeness, accuracy, appropriate documentation, and timely resolution • Own utility data tracking and billing readiness activities, proactively identifying missing or inconsistent data that could impact billing • Perform post-billing reconciliation, data cleanup, and analysis to ensure billing results are accurate and complete • Analyze billing results and identify anomalies, trends, and data issues requiring investigation or corrective action • Develop and maintain reporting and analysis used to monitor billing performance, data quality, and operational KPIs • Partner with cross-functional teams to investigate recurring issues and develop sustainable solutions rather than relying on manual fixes • Identify opportunities to improve billing processes, controls, reporting, and automation, and support implementation of process improvements • Document billing processes, requirements, and issue-resolution procedures to improve consistency and scalability • Serve as a subject-matter expert for billing processes and data, providing guidance and support to other team members as needed

🎯 Requirements

• 2–4+ years of experience in billing operations, finance operations, utility/energy, revenue operations, or a related analytical role • Strong analytical and problem-solving skills with a high degree of attention to detail and data accuracy • Ability to manage multiple priorities, work independently, and meet strict deadlines in a fast-paced environment • Experience with systems such as Salesforce, Zuora, Stripe, or similar platforms preferred • Strong written and verbal communication skills with the ability to explain complex data and operational issues clearly to both technical and non-technical stakeholders • Advanced Excel skills, including experience working with large datasets, lookup functions, pivot tables, and data validation • Demonstrated ability to independently investigate complex issues, identify root causes, and drive issues through resolution • Experience using SQL or other data analysis tools to investigate and analyze operational or billing data preferred • Strong understanding of data quality, reconciliation, and quality control processes • Demonstrated ability to identify process improvement opportunities and contribute to scalable solutions • Experience working cross-functionally and coordinating work across multiple teams • Experience in the energy, utility, community solar, or renewable energy industry preferred

🏖️ Benefits

• A remote-first culture – work where you’re most productive and comfortable • Flexible paid time off • 13 company holidays and Summer Fridays • 16 weeks of paid parental leave • 80–95% company-paid medical, dental, and vision coverage