Semi-Senior Process Analyst

🔥 23 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

🧐 Analyst

👻 Ghost score 10%

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🗣️🇪🇸 Spanish Required

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Logo of Periferia IT Group

Periferia IT Group

1001 - 5000 employees

Founded 2007

💼 Consulting

🤝 B2B

🏢 Enterprise

Consulting • B2B • Enterprise

Periferia IT Group is a technology services and solutions company that provides software development, digital transformation, and IT project support to businesses across multiple countries. With roughly 19 years of experience, about 1,200 professionals, and operations in seven countries (offices throughout Latin America and presence in the United States), the company offers services including software engineering, DevOps, data engineering, QA, and IT infrastructure to help clients build digital experiences and enterprise solutions.

📋 Description

• Design and implement process transformation, optimization, and standardization initiatives aligned with the Bank’s strategy. • Map, analyze, and document banking business and operational processes. • Develop process diagrams, workflows, procedures, policies, and responsibility matrices (RACI). • Identify opportunities for optimization, automation, and continuous improvement. • Analyze the root causes of operational issues and propose action plans. • Design and document future-state (TO-BE) processes focused on efficiency, customer experience, and control. • Participate in digital transformation and automation projects. • Gather and analyze functional requirements with business users and technology teams. • Coordinate working sessions with Operations, Technology, Risk, Compliance, Credit, Customer Service, and Business teams. • Define and monitor performance indicators (KPIs) and efficiency metrics. • Ensure compliance with internal policies and applicable regulations. • Prepare executive reports for leaders and stakeholders.

🎯 Requirements

• Bachelor’s degree in Industrial Engineering, Business Administration, Systems Engineering, Economics, Finance, or a related field. • 2–4 years of experience in process analysis, mapping, documentation, and optimization. • Experience in banking, financial services, or fintech preferred. • Experience in automation, digital transformation, or systems implementation projects is desirable. • Knowledge of process management and improvement methodologies. • Proficiency with process modeling tools such as BPMN, Visio, Bizagi, or equivalent platforms. • Intermediate to advanced Excel proficiency. • Basic knowledge of risk management, internal controls, and financial-sector regulations. • Lean, Six Sigma, Agile, BPM, or related methodology certification or training is desirable. • Analytical mindset and results orientation. • Effective communication and collaborative teamwork. • Stakeholder management skills. • Proactivity and initiative. • Attention to detail. • Customer-focused mindset.

🏖️ Benefits

• Opportunities for professional growth and ongoing development. • Collaborative, innovative, and results-oriented work environment. • Competitive benefits package. • Continuous learning campus offering courses, training, and certifications. • Healthcare partnerships offering preferential rates for prepaid healthcare and in-home medical services. • Recognition for performance and length of service.

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