Manager, Project Management

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🔥 0 minutes ago

🗽 New York – Remote

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💵 $125k - $145k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👷‍♀️ Project Manager

🦅 H1B Visa Sponsor

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Logo of Persado

Persado

201 - 500 employees

Founded 2012

🏥 Healthcare

🛡️ Insurance

📦 Logistics

💰 $30M Series C on 2016-04

Healthcare • Insurance • Logistics

Persado is a high-growth, category-leading AI platform that helps data-driven executives – including CMOs, CXOs, CDOs, CFOs, and P&L owners – unlock a new level of value creation by ensuring the right words are used at every customer interaction. Persado delivers hundreds of millions in incremental value to some of the biggest companies in banking, insurance, retail, telecom, healthcare, and more. The Persado platform uses natural language generation, machine learning, and experimental design – powered by the world’s largest language knowledge base of millions of tagged and scored words and phrases – to deliver a 41% average lift in conversion across customer engagement channels. Words matter. As an employer, Persado is committed to creating a place where everyone’s unique perspective is valued and where people can do their best work.

📋 Description

• Direct the day-to-day operations of the project management team, ensuring adherence to departmental standards. • Define employee goals, assign work, manage resource allocation, handle escalations, and ensure all deadlines are met. • Actively coach direct reports to navigate complex project roadblocks and advance their career growth. • Break down complex issues into actionable tasks, assign them to relevant team members to gather required information, synthesize the results, and partner with your team to help prioritize these issues. • Identifies and drives opportunities for process improvements and product automation to support client satisfaction and scalability. • Train new hires, measure team progress, provide continuous feedback, and proactively escalate team issues as needed. • Partner closely with senior cross-functional leaders to ensure alignment between project execution and organizational priorities. • Engage directly with senior stakeholders on the client side, particularly within large enterprise financial services institutions, acting as a strategic point of contact and escalation. • Demonstrate ownership of company culture and employee engagement, proactively sharing ideas to improve the working environment.

🎯 Requirements

• Bachelor’s degree required; advanced degree or professional certification (PgMP, MSP, PMP) preferred • At least 5 years of demonstrated experience as a People Manager, with a strong focus on team development, enablement, and mentorship. • 7–10 years of experience in program/project management or customer-facing roles within large enterprises, ideally with Fortune 500 and financial services experience. • Proven ability to lead and scale teams that manage large, complex enterprise accounts (specific experience supporting financial services institutions is highly preferred). • Exceptional stakeholder management skills, with the proven ability to comfortably engage, influence, and build relationships with both senior cross-functional leaders and senior client-side executives. • Experience independently addressing medium-term problems and providing lasting solutions that can become standard procedure for future issues. • Strong independent judgment and problem-solving skills, capable of synthesizing complex situations to support your team. • Experience with various marketing technologies (e.g., Adobe, Salesforce Marketing Cloud, etc.) • A background in digital marketing and working with technical SaaS products is highly preferred.

🏖️ Benefits

• Persado’s hybrid working model empowers both remote and in-office work equitably • Competitive and equitable compensation • Generous benefits packages globally • 401k matching (USA); Pension Scheme (Certain EU locations) to prepare for your future • We encourage professional growth through our dedicated enablement and training teams, as well as on demand tools and resources • Employee Enrichment Fund to pursue a passion or upgrade your home office • Structured onboarding program to ensure a confident start and long-term success for new hires • Strong emphasis on career development and mobility, continuous feedback loops and performance management • Flexible time off to support work-life harmony • #PersadoCares: 2 paid Volunteer days per year and charitable donation matching • Robust Diversity, Inclusion and Belonging initiatives; culture month celebrations, commitment to bias-free recruitment, community ERGs, and more

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