Bilingual French Customer Service Representative

Job not on LinkedIn

🕒 March 31

❄️ Minnesota – Remote

❄️ Minnesota – Remote

⏰ Full Time

🟢 Junior

💝 Customer Support

🚫👨‍🎓 No degree required

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PerunHR

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2021

👥 HR Tech

🎯 Recruiter

🤝 B2B

HR Tech • Recruitment • B2B

PerunHR is a talent acquisition and recruitment consulting company founded by Stefan Markovic. With over 8 years of industry experience, Stefan offers a range of services, including recruitment process outsourcing (RPO), business process outsourcing (BPO), resume optimization, and job description creation. PerunHR prioritizes personalized service, tailoring their solutions to meet the unique needs of each client while continuously innovating to adapt to the evolving business landscape.

📋 Description

• Talk with customers, agents and clients by phone and/or web to answer insurance related questions regarding the customer’s account. • Follow-up will be needed to ensure accuracy of information, timely response and outstanding customer issues. • Assist customers with problem resolution to ensure all insurance requirements are met and verifies and enters correct information into the computer using company guidelines. • Process policies and related document to ensure accurate and efficient flow through the appropriate processing system. • Provide assistance to other departments when workload dictates. • Consistently achieve departmental standards of productivity and accuracy. • Maintain the security and confidentiality of the facility, computer system, programs, customer and client information. • Complete additional duties as assigned.

🎯 Requirements

• High School Graduate or General Education Degree (GED) • 6+ months of customer service related experience. • Fluent in French and English a must • Ability to type 45 wpm and use a 10 key as well as general knowledge of Database software, Internet software, Spreadsheet software and Word Processing software • Customer Service Associates will regularly stand, sit, use fingers and hands, talk and hear • Must be authorized to work in the United States