Technical Program Manager

🕒 June 9

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Phaidra

WebsiteLinkedInAll Job Openings

51 - 200 employees

🏭 Manufacturing

📦 Logistics

🏗️ Construction

Manufacturing • Logistics • Construction

Phaidra is a company providing artificial intelligence controls to optimize mission-critical facilities such as data centers and industrial plants. Their closed-loop AI control service enhances plant stability, energy efficiency, and sustainability by reducing downtime, increasing productivity, and lowering CO2 emissions. Unlike traditional control systems, Phaidra's AI-driven controls continuously learn and improve over time without the need for new hardware. The system provides real-time optimization and integrates with existing control systems, enhancing safety and operational stability while providing full transparency of performance data. Phaidra uses cutting-edge deep reinforcement learning techniques to deliver exceptional results in some of the world's toughest challenges, including significant energy savings in Google's data centers.

📋 Description

• Own end-to-end delivery of complex, large-scale customer programs, including multi-site, multi-product, and highly customized deployments. • Lead program strategy and planning by defining timelines, milestones, resource allocation, and risk mitigation plans across concurrent initiatives. • Serve as the primary customer-facing program leader and trusted advisor, guiding customers through technical and operational challenges while delivering strategic recommendations. • Work closely with engineering and product teams to ensure customer solutions are configured correctly and delivered on time. • Independently manage high-complexity engagements, ensuring consistent delivery against scope, schedule, and quality expectations. • Lead executive-level communication, presenting complex technical concepts, program updates, and risks to stakeholders. • Proactively identify program risks, inefficiencies or gaps in delivery workflows, and lead initiatives to improve them. • Shape and influence customer strategy by aligning evolving customer needs with long-term product and company direction.

🎯 Requirements

• You have 5+ years of technical program or project management experience. • Proven ability to independently lead large-scale, technically complex customer programs with high levels of ambiguity. • Strong experience working with enterprise customers and distributed, cross-functional teams. • Exceptional ability to communicate complex technical concepts clearly to both technical and non-technical audiences, including executive stakeholders. • Demonstrated experience in stakeholder management, risk management, and program execution at scale. • Ability to translate explicit and implicit customer needs into structured requirements and influence product and engineering roadmaps. • Demonstrated expertise in at least two of the following domains, with working proficiency across others: Data centers, Industrial controls and automation systems, HVAC and mission-critical cooling systems, AI / Machine Learning applications in industrial environments. • Proficiency in a wide range of program management tools and methodologies, including Agile, Waterfall, and risk management frameworks. • Strong documentation and organizational skills with a focus on creating scalable, repeatable processes. • Bachelor’s degree in a relevant field or equivalent experience.

🏖️ Benefits

• Fast-paced, team-oriented environment where your work directly shapes the company’s direction. • We are a 100% remote company. • Competitive compensation & meaningful equity. • Outsized responsibilities & professional development. • Training is foundational; functional, customer immersion, and development training. • Medical, dental, and vision insurance (exact benefits vary by region). • Unlimited paid time off, with a required minimum of 20 days per year. • Paid parental leave (exact benefits vary by region). • Flexible stipends to support your workspace, well-being, and continued professional development. • Company MacBook.