Technical Consultant – Patient Monitoring

🔥 0 minutes ago

🔔 Pennsylvania – Remote

🔔 Pennsylvania – Remote

💵 $29 - $45 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

💼 Consultant

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Philips

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

⚕️ Healthcare Insurance

🧬 Biotechnology

Healthcare • Healthcare Insurance • Biotechnology

Philips is a global health technology company committed to improving people's health and well-being through meaningful innovation. They focus on various domains including personal health, diagnosis and treatment, and connected care, striving to provide advanced technologies and solutions that enhance health outcomes for individuals and healthcare providers alike.

📋 Description

• Deliver onsite and remote technical support for customer issues • Diagnose and resolve system, network, and application issues • Install, configure, integrate, and test patient monitoring and IT infrastructure solutions • Understand customer environments and requirements to implement and optimize systems • Troubleshoot technical challenges using approved tools, test equipment, and diagnostic methodologies • Analyze root causes and implement sustainable solutions • Maintain documentation of system configurations, troubleshooting activities, and support procedures • Follow configuration management and version control practices • Collaborate with senior engineers, clinical partners, sales, and service teams • Build technical expertise and contribute to knowledge-sharing and service-improvement initiatives • Travel approximately 75% across Central/Northeast Pennsylvania, including customer and hospital/healthcare environments

🎯 Requirements

• 2.5+ years of professional working experience in IT services or related technical environments • Experience preferably in a field or hospital-based healthcare environment • Experience with patient monitoring, telemetry units, ventilators, and defibrillators highly preferred • Foundational understanding of IT systems and networking concepts • Technical troubleshooting skills • Computer networking certification preferred, such as CompTIA Network+, CCNA, or equivalent/higher-level certification • Associate degree in computer science, biomedical, engineering, or related field, or equivalent combination of education and listed experience • Ability to travel for business, approximately 75% across the specified geography • Ability to drive approximately 1–4 hours daily • Ability to accommodate occasional overnight stays and travel by air and/or train • Ability to work in office/home office, remote, and hospital/healthcare environments • Ability to adhere to vendor credentialing requirements • Ability to work flexible and non-standard hours, overtime, weekends, and on-call rotations • Ability to wear required personal protective equipment • US work authorization required; no current or future visa sponsorship • Must reside in or within commuting distance to Central/Northeast Pennsylvania

🏖️ Benefits

• Field service incentive bonus plans • On-call pay • Company fleet/car • Training • Advancement opportunities • Overtime eligibility • Generous PTO • 401k with up to 7% match • HSA with company contribution • Stock purchase plan • Education reimbursement • Philips Total Rewards benefits program