
51 - 200 employees
Founded 2015
đł Fintech
đ Real Estate
đ€ Artificial Intelligence
Fintech âą Real Estate âą Artificial Intelligence
PhoenixTeam is a company specializing in providing innovative solutions and services to the mortgage industry through integration of data analytics and software development. They focus on delivering quality outcomes by leveraging advanced technologies and methodologies to enhance business processes and drive value for clients in both commercial and federal sectors. Their offerings include training programs, advising, coaching, and customized product solutions designed to align with the specific needs of mortgage professionals, ensuring successful implementation and user adoption.
đ„ 14 hours ago
âïž Virginia â Remote
đ” $60k - $80k / year
â° Full Time
đĄ Mid-level
đ Senior
đ€ Artificial Intelligence
đ» Ghost score 4%
Where this job comes from
Posted on PhoenixTeam's careers page, not through a job board
First seen by Remote Rocketship 14 hours ago
Still open on PhoenixTeam's site. Checked 2 hours ago.

51 - 200 employees
Founded 2015
đł Fintech
đ Real Estate
đ€ Artificial Intelligence
Fintech âą Real Estate âą Artificial Intelligence
PhoenixTeam is a company specializing in providing innovative solutions and services to the mortgage industry through integration of data analytics and software development. They focus on delivering quality outcomes by leveraging advanced technologies and methodologies to enhance business processes and drive value for clients in both commercial and federal sectors. Their offerings include training programs, advising, coaching, and customized product solutions designed to align with the specific needs of mortgage professionals, ensuring successful implementation and user adoption.
âą Design and deliver live and virtual generative AI workshops for employees and client staff âą Develop reusable curricula, slide decks, exercises, prompt examples, quick-start guides, job aids, and recorded demonstrations âą Coach individuals and small groups on approved AI tools for drafting, research, analysis, and process documentation âą Teach prompting, iteration, output verification, privacy, confidentiality, appropriate data inputs, bias, and human review requirements âą Facilitate mixed-experience groups, address skepticism and learning barriers, answer questions, and adapt instruction âą Coordinate training cohorts, schedules, materials, participation, follow-up, and feedback âą Evaluate training effectiveness using participant feedback, confidence surveys, practical application examples, and available adoption or usage data âą Stay current on AI tools and policy changes, test examples, and revise training content âą Partner with the Managing Director, subject-matter experts, business stakeholders, and compliance stakeholders to align instruction with needs and guardrails
âą Bachelor's degree and 5+ years of relevant experience in training, teaching, facilitation, enablement, consulting, or a related field âą Hands-on fluency with generative AI tools such as ChatGPT, Claude, or Microsoft Copilot, including prompting, iteration, and verifying results for business use âą Experience designing understandable training content, such as presentations, exercises, guides, job aids, or recorded demonstrations âą Demonstrated live and virtual facilitation skills âą Ability to explain unfamiliar technical concepts to non-technical learners and adapt to different needs âą Sound judgment about confidentiality, data privacy, permitted tools, and the accuracy and limitations of AI-generated content âą Strong organization, empathy, critical thinking, and attention to detail âą Ability to coordinate multiple training activities or shifting priorities âą Proficiency with Microsoft Word, Excel, PowerPoint, and Outlook âą Experience delivering workplace training in mortgage, financial services, housing, consulting, or another regulated environment âą Background in instructional design, adult-learning methods, or organizational change management âą Experience with no-code automation or configuring custom assistants such as custom GPTs, Claude Projects, or Copilot agents âą Familiarity with learning management systems or content-authoring tools such as Loom or Articulate âą Relevant training, facilitation, or AI-literacy certifications
âą Remote-first work arrangement âą Flexible scheduling to accommodate planned training sessions and business needs âą Arlington, VA collaboration option âą W2 employee status âą Up to 10% travel based on business or client needs
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