Email & Retention Marketer

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Pilothouse Digital

WebsiteLinkedInAll Job Openings

51 - 200 employees

📣 Marketing

🛍️ eCommerce

📱 Media

Marketing • eCommerce • Media

Pilothouse Digital is a full‑funnel performance marketing agency that partners with direct‑to‑consumer (DTC) and e‑commerce brands to scale acquisition and retention. They integrate strategy, creative production, media buying, and data/attribution to run omnichannel campaigns across Meta, Google, TikTok, YouTube, and Amazon, and provide email/SMS lifecycle marketing, conversion rate optimization, landing page design, and creative studios. Pilothouse positions itself as a growth partner that builds connected systems (not siloed tactics) to drive measurable revenue and lifetime value for established DTC businesses.

📋 Description

• Build and maintain strong relationships, understanding client goals and tailoring retention strategies. • Oversee end-to-end campaign creation: briefing creative, testing, scheduling, and launching campaigns. • Monitor key KPIs (open rates, CTR, conversions) and continuously A/B test and iterate. • Use customer data to create segmented, targeted campaigns for maximum engagement. • Guide email copy/design to ensure high-quality output that is both on-brand and performance-driven. • Launch and optimize automated lifecycle flows that drive revenue and maintain engagement windows. • Work closely with copywriters, designers, and technicians to bring campaigns to life on time and at a high standard.

🎯 Requirements

• 2–4 years of experience in email marketing or digital marketing. • Proven ability to manage client relationships and develop tailored email/retention strategies. • Strong analytical skills with experience in segmentation, campaign strategy, and performance analysis. • Hands-on experience with platforms like Klaviyo, Mailchimp, and automation tools. • Ability to collaborate with cross-functional teams (copywriters, designers, technicians). • Track record of creating engaging content that aligns with brand voice and resonates with audiences.

🏖️ Benefits

• Benefits package through Sun Life after completion of the 3-month probationary period • Fun virtual events — we host company events to focus on fun and growth • Casual dress • Work from home • Flexible work schedule