Research Scientist II

🕒 June 27

🇺🇸 United States – Remote

💵 $160k - $185k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧬 Research Scientist

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Pindrop

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2011

🔒 Cybersecurity

📡 Telecommunications

💸 Finance

Cybersecurity • Telecommunications • Finance

Pindrop is a leader in voice authentication and fraud detection, offering innovative solutions to enhance the security of voice communications. The company uses advanced technologies such as liveness detection, behavioral analysis, and voice biometrics to combat threats like deepfakes and spoofing in various sectors including banking, finance, insurance, and retail. Pindrop integrates with platforms like Five9 to provide multifactor authentication, ensuring both the protection of sensitive information and a seamless user experience. With a focus on securing call centers and smart devices, Pindrop helps businesses prevent fraud and improve customer interactions by leveraging cutting-edge audio, voice, and AI technologies. Their solutions are trusted by some of the largest financial institutions and insurance companies around the world.

📋 Description

• As a Research Scientist II on the Fraud Research team, you will help improve how Pindrop detects, scores, and investigates fraud and scams across voice and IVR interactions. • You will work on applied machine learning problems that directly impact fraud and scam prevention for major enterprise customers, balancing core model development with real-world investigation and analysis. • Build and improve fraud risk models and scoring systems using a combination of audio, behavioral, and metadata-based signals. • Analyze fraud patterns across customer environments and translate findings into measurable improvements in model performance, investigation workflows, or mitigation strategies. • Research and build a scam detection stack, from conception to realization. • Partner with engineering and cross-functional teams to move successful research into production and improve fraud outcomes in live environments. • Support high-priority fraud investigations by analyzing system behavior, fraudster attack patterns, and detection gaps, then recommending practical next steps for our customers. • Improve the quality and precision of fraud-related identity signals, including voice-based indicators and repeat-offender detection. • Design and maintain reproducible research workflows, internal tools, and evaluation pipelines that help the team experiment efficiently and measure impact clearly. • Contribute to technical reviews, knowledge sharing, and research documentation that helps the broader organization understand and apply your work. • Contribute to adjacent innovation areas, including emerging AI-assisted fraud-analysis workflows, when relevant to team priorities.

🎯 Requirements

• Advanced Degree (Master’s or PhD) in Computer Science, Mathematics, Statistics, Engineering, Artificial Intelligence, or a related quantitative field, or equivalent applied research experience. • 3+ years of professional experience in machine learning, large-language models, fraud detection, natural language processing, risk modeling, speech or signal processing, anomaly detection, or a closely related domain. • Strong Python skills and experience building research tooling, experimentation frameworks, or model evaluation workflows. • Hands-on experience with modern machine learning frameworks such as PyTorch, TensorFlow, or Keras. • A track record of translating research findings into practical improvements, whether in models, decision systems, or production-facing recommendations. • Foundational knowledge of fraud, identity, consumer scams, authentication, risk scoring, or customer security concepts.

🏖️ Benefits

• Competitive compensation package, including RSUs (Restricted Stock Units) for all employees, so everyone shares in our long-term success. • Remote-first environment - giving you flexibility and autonomy in how you structure your day. • While we work flexibly, we prioritize meaningful in-person moments through regular team on-sites, company-wide events, and intentional gatherings that foster connection, collaboration, and shared success. • Unlimited Paid Time Off (PTO) • Generous health and welfare plans to choose from - including one employer-paid “employee-only” plan! • Best-in-class Health Savings Account (HSA) employer contribution • Low-cost vision and dental plans for you and your family, providing comprehensive coverage and peace of mind. • Paid Parental Leave - Including birth, adoptive & foster parents • One year of diaper delivery for your newest addition to the family! It’s our way of welcoming new Pindroplets to the family! • Recurring monthly phone and internet allowance to help cover essential connectivity costs and support flexible work. • Enhanced fertility and GLP-1 benefits to support family-building journeys and personalized health needs. • Annual Learning & Development stipend to support your professional growth, skill-building, certifications, and continued education.