
51 - 200 employees
💼 Consulting
📦 Logistics
🏥 Healthcare
Consulting • Logistics • Healthcare
PingWind Inc. is an SBA certified Service Disabled Veteran Owned Small Business (SDVOSB) that specializes in providing mission-critical services for Federal Government partners. The company's core capabilities include cybersecurity and information assurance, IT infrastructure optimization and management of cloud-based platforms, and supply chain and management consulting. By utilizing leading-edge technology and best practices, PingWind helps clients secure information, modernize systems, and optimize performance to achieve maximum efficiency. Based in Annandale, VA, PingWind supports more than 250 employees across 37 states.
🔥 2 minutes ago
🇺🇸 United States – Remote
💵 $66k - $92k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
🚨 AML and Financial Crime
👻 Ghost score 22%
Where this job comes from
Posted on PingWind Inc. (SDVOSB)'s careers page, not through a job board
First seen by Remote Rocketship 2 minutes ago

51 - 200 employees
💼 Consulting
📦 Logistics
🏥 Healthcare
Consulting • Logistics • Healthcare
PingWind Inc. is an SBA certified Service Disabled Veteran Owned Small Business (SDVOSB) that specializes in providing mission-critical services for Federal Government partners. The company's core capabilities include cybersecurity and information assurance, IT infrastructure optimization and management of cloud-based platforms, and supply chain and management consulting. By utilizing leading-edge technology and best practices, PingWind helps clients secure information, modernize systems, and optimize performance to achieve maximum efficiency. Based in Annandale, VA, PingWind supports more than 250 employees across 37 states.
• Monitor and respond to emails in FSA ID Verify and ID Verification support mailboxes • Assist external users requiring manual identity verification or account recovery • Process user-submitted identity documents and review information for accuracy • Update case notes in the PAS Admin Tool and close verified cases • Manage data related to user identities and support internal data sharing for fraud analysis • Ensure unique user identifiers and critical user information are properly handled • Maintain accurate records for reporting • Support content updates, access and use reporting, network-related user data capture, edge protection measures, analytic tagging or dynamic error messaging, application-specific information, and AIMS token management for customer support
• Public Trust clearance • Associate's Degree • 4 years of experience • Strong attention to detail when reviewing identity documents and user information • Excellent customer service and communication skills for interacting with external users • Ability to handle sensitive personally identifiable information (PII) securely and confidentially • Good organizational skills to manage multiple cases, mailboxes, and deadlines • Basic understanding of identity verification and account recovery processes • Proficiency with email systems, admin tools, and simple data entry • Ability to follow detailed procedures while exercising good judgment on case handling • Team-oriented with willingness to support peak periods and after-hours needs • Clear written communication for case notes, notifications, and updates to users and team members
• Eleven Federal Holidays • Paid Time Off accrued each pay period • Parental Leave • Three medical plan choices with generous employer contribution • Dental and Vision Insurance • Company paid Short-Term and Long-Term Disability • Company paid Life and AD&D Insurance • 401k with competitive matching and vesting schedule • Continuing education assistance • Medical, Dependent Care and Commuter Flexible Spending Accounts • Employee Assistance Program • Wellness benefits include Calm Health app and WellHub gym subsidy (formerly GymPass) • 529 College Savings Plan • Legal Insurance • Pet Insurance
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