Patient Booking Specialist – Medical Aesthetics

🔥 15 hours ago

🇺🇸 United States – Remote

💵 $20 - $24 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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PLACEM!NT

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2024

💼 Consulting

🏥 Healthcare

🏨 Hospitality

Consulting • Healthcare • Hospitality

PLACEM! NT is a bold, people-first recruiting firm that specializes in matching leadership and mid-to-senior level talent with spa & wellness brands, high-growth franchises, multi-location businesses, and corporate HQs. They offer full-service placement projects, strategy sessions, and search partnerships, using a structured, data-driven approach combined with white-glove candidate experience and creative sourcing. PLACEM! NT focuses on leadership placement (General Managers, Spa Directors, corporate roles $80k+), role clarity, and candidate experience optimization to build long-term relationships rather than simply fill roles.

📋 Description

• Manage inbound and outbound calls, SMS, email, and Go High Level CRM follow-up • Provide an exceptional patient experience • Schedule appointments in Zenoti, targeting the earliest available slot within three days whenever possible • Maintain accurate, real-time lead documentation • Build rapport and educate patients on 4Ever Young services • Convert inquiries into scheduled appointments using approved call scripts and objection-handling frameworks • Re-engage unconverted leads, missed appointments, and inactive prospects through outbound follow-up • Meet or exceed performance metrics including appointments booked, conversion rate, speed-to-lead, show rate, call quality, documentation accuracy, and productivity • Contribute input to the team playbook and help build, refine, and scale the national booking operation

🎯 Requirements

• Rotating Saturday availability required from day one • 2+ years of call center, patient scheduling, or high-volume customer contact experience where phone communication was the primary responsibility • 80+ calls per shift in the most recent phone-based role • Demonstrated experience working against booking, scheduling, or conversion metrics • Ability to multitask across calls, texts, emails, CRM documentation, and scheduling while working independently in a fast-paced remote environment • CRM or scheduling software experience, such as Go High Level, Zenoti, RingCentral, Salesforce, HubSpot, or similar • Dedicated, private home workspace for VoIP • 100+ Mbps home internet, verified pre-hire via speed.cloudflare.com • U.S. work authorization without sponsorship • Healthcare, dental, chiropractic, aesthetics, or wellness scheduling background preferred • Go High Level, Zenoti, or RingCentral (VoIP) experience preferred • Experience where show rate is tracked and managed preferred • Personal consumer of aesthetic or wellness services, or patient education experience preferred

🏖️ Benefits

• $3.00 per appointment booked, paid on top of base, every shift • Overtime available on weekends • Medical (employer supplemented) • Dental • Vision • PTO • Fully remote: work from anywhere in the U.S. • Ground-floor entry into a nationally expanding program; early agents grow with the team