FinTech Account Manager

🕒 September 18

🏢🏡 San Francisco – Hybrid

💵 $171.6k - $214.8k / year

⏰ Full Time

🟠 Senior

🔴 Lead

💰 Account Manager

👻 Ghost score 24%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Open for 58 days.
• Jobs at this company usually fill in 43 days.
• Reposted 2 times.

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Plaid

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2013

🔌 API

💳 Fintech

🤝 B2B

API • Fintech • B2B

Plaid is a fintech company that provides developer APIs and a global financial data network to connect apps to users' bank accounts and financial institutions. Its product suite (Auth, Identity, Balance, Transactions, Investments, Liabilities, Enrich, Transfer, Signal, Protect, Move, and others) enables fast onboarding, bank payments, credit underwriting, fraud and AML prevention, and personal and business financial management. Plaid connects to 12,000+ financial institutions across 20 countries, supports over one million daily connections, and is used by many fintechs, banks, and marketplaces to build open finance experiences and real-time financial insights.

📋 Description

• Own and manage overall relationships with a portfolio of customers in Plaid's fastest-growing customer segment • Build relationships with customer C-suite, Product, and Engineering teams to retain and grow revenue • Own and exceed revenue growth targets • Identify and close new upsell opportunities • Lead commercial negotiations for contract renewals • Help customers integrate and launch on Plaid • Solve complex customer challenges through creative problem solving • Collaborate cross-functionally with Sales, Risk, Legal, Finance, Commercial, Marketing, and Business Operations

🎯 Requirements

• 7+ years of quota-carrying software or technology account management experience • Strong attention to detail and organizational skills • Ability to prioritize and manage multiple cross-functional work streams • Executive-level written and verbal communication skills • Relationship-building skills with internal and external executives, Product, and other stakeholders • Strong commercial and sales experience, including contract negotiation and value-selling • Customer retention and termination-save tactics • Desire and ability to learn Plaid's APIs and technical products • Customer empathy and commitment to customer success • Familiarity with financial services and technical products • High degree of intellectual curiosity • Excitement to work in a high-growth, changing environment • Ability to build processes and tools as needed

🏖️ Benefits

• Equity and/or commission compensation • Medical insurance • Dental insurance • Vision insurance • 401(k) • Reasonable accommodations for candidates with disabilities

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