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Litigation Technology Calendar Manager

🔥 3 minutes ago

🇺🇸 United States – Remote

💵 $60k - $65k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

Where this job comes from

Posted on Planet Depos's careers page, not through a job board

First seen by Remote Rocketship 3 minutes ago

Logo of Planet Depos

Planet Depos

201 - 500 employees

⚖️ Legal

🤝 B2B

Legal • Legal Tech • B2B

Planet Depos is a premier court reporting and litigation technology company, providing services across the globe. Specializing in real-time court reporting, legal videography, and remote proceedings, Planet Depos leverages advanced AI tools to deliver secure and efficient litigation support. With a large network of certified court reporters and comprehensive technology solutions, they serve legal professionals in over 55 countries, offering transcription, translation, and interpretation services. Planet Depos is praised for their professionalism, reliability, and innovative technology, ensuring that legal proceedings are conducted smoothly and effectively anywhere in the world.

📋 Description

• Monitor and manage resource availability using internal scheduling and reporting systems. • Review assignments, forecast staffing needs, identify hard-to-cover jobs, and plan for fluctuations in calendar volume and resource availability. • Assign qualified resources based on skills, client and job preferences, restrictions, availability, and in-house versus outsourced resource use. • Identify clients and assignments appropriate for digital reporting/PPR services. • Review job notes and requirements for hurdles, special requests, and resource information needs. • Coordinate last-minute requests, assignment changes, and coverage challenges with Calendar Department Managers and Litigation Technology Management. • Identify regional coverage gaps, help onboard resources, and communicate resource or coverage concerns. • Build positive relationships with Litigation Technology resources and support resource satisfaction and retention. • Distribute daily Job Assignment Sheets and communicate assignment details. • Serve as a contact for department calls and scheduling or assignment questions. • Monitor and manage the shared Calendar Department inbox and coordinate responses with internal teams. • Troubleshoot time-sensitive operational issues, escalating when appropriate. • Forecast staffing availability and assist with resource availability, staffing capacity, and PTO questions. • Coordinate resource logistics and accommodations, including protective orders, secure-entry names, equipment lists, contact information, dietary restrictions, and client-specific requests. • Maintain accurate resource information, preferences, restrictions, and departmental records. • Identify and implement process improvements across Calendar and Litigation Technology workflows. • Collaborate with Scheduling, Litigation Technology, Sales, Operations, Client Services, and other internal teams. • Be available after hours for emergency situations. • Perform other duties as assigned.

🎯 Requirements

• At least 3 years of experience, with a demonstrated ability to manage resource and client expectations. • Strong understanding of the legal and court system is a plus. • Strong analytical, critical-thinking, problem-solving, and decision-making skills, with sound judgment and flexibility. • Exceptional organizational and time-management skills, attention to detail, and accuracy. • Excellent written and verbal communication skills and the ability to work effectively with a variety of personalities. • Positive, empathetic, client-service-oriented, and team-focused approach, with strong relationship-building and negotiation skills. • Ability to multitask, prioritize competing responsibilities, and remain calm and professional in a fast-paced, changing environment. • Proficiency with Microsoft Office Suite and ability to learn internal scheduling, assignment, and reporting systems. • Flexibility to support after-hours.

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • Health Savings Account • Voluntary Term Life Insurance • Voluntary Long-Term Disability • Paid Time Off • Paid Holidays • 401(k) • Employee Assistance Program (EAP)

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