Product Owner

Job not on LinkedIn

🔥 2 minutes ago

🇺🇸 United States – Remote

💵 $118.8k - $125k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

✅ Product Manager

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Plume

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2020

🏥 Healthcare

⚕️ Healthcare Insurance

🧘 Wellness

Healthcare • Healthcare Insurance • Wellness

Plume is a virtual gender-affirming care clinic exclusively for trans and gender non-conforming individuals. The company provides comprehensive gender-affirming hormone therapy and wellness services, accessible through a telehealth model that eliminates traditional barriers to care. Plume focuses on providing trans-centered healthcare, support, and community engagement, offering services like transition guidance, anxiety and depression support, acne treatment, smoking cessation, and more. With services available in 47 states, Plume is committed to supporting the trans community in their gender journey with convenient, affirming care.

📋 Description

• Create clarity for teams by turning complex healthcare requirements, operational needs, and cross-functional feedback into clear, actionable paths forward for engineering and design teams. • Own and refine the product backlog, ensuring user stories, acceptance criteria, and edge cases are meticulously defined for development teams. • Lead daily Agile delivery ceremonies, including planning, backlog refinement, standups, and retrospectives using Agile frameworks. • Translate high-level product strategy and operational feedback into actionable, well-structured technical requirements and workflows. • Build trust across cross-functional teams (Engineering, Design, Marketing, Clinical Operations, and Care Coordinators) as a high-EQ connector who resolves conflicting priorities with equanimity. • Manage feature delivery timelines and release schedules to maintain a predictable, high-velocity output across the team. • Leverage data to tell compelling stories that drive objective decision-making, using usage metrics, operational analytics, and bug reports to inform feature triage, backlog prioritization, and cross-functional trade-offs. • Monitor sprint metrics, delivery velocity, bug counts, and release health to identify bottlenecks and drive continuous process improvement. • Incorporate continuous user feedback, usability testing findings, and operational analytics into sprint iterations with a growth-mindset approach. • Communicate transparently with internal stakeholders regarding release timelines, delivery risks, and feature scope changes. • Ensure all delivered digital tools and feature updates strictly comply with healthcare regulations (HIPAA) and patient data privacy standards. • Drive operational efficiency by standardizing user story templates, acceptance criteria formats, and sprint documentation in Jira and Confluence.

🎯 Requirements

• A genuine passion for leveraging product delivery to transform healthcare access for trans lives • 3–5+ years of hands-on experience as a Product Owner, Delivery Lead, or Senior Business Analyst, with a track record of driving software features across the finish line • Solid understanding of Agile frameworks (Scrum/Kanban), story writing, acceptance criteria definition, and delivery execution • A collaborative mindset focused on *getting it right, not being right*. Demonstrated ability to communicate effectively, build trust, and manage challenges with equanimity • Proven ability to write clear, user-facing release notes and comprehensive how-to guides to support feature launches and drive internal/external adoption • An open, adaptable attitude that views feedback, edge cases, and changing requirements as opportunities to learn and iterate • Demonstrated experience working with 3rd-party API integrations and a strong technical understanding of backend vs. frontend concepts (*hands-on coding or HTML/CSS writing is not required*) • Proficient with Jira, Confluence, G Suite, Google Data Studio • Strong verbal and written skills, with the ability to articulate technical details clearly to non-technical stakeholders • High precision in writing user stories, testing edge cases, and ensuring requirements are unambiguous for engineering teams.

🏖️ Benefits

• Ground-Floor Equity (Series B) • Free Medical, Dental, and Vision on the first of the month after you start full-time work • Unlimited PTO • 11 paid holidays and company shut-down for a week in December • 401(k) • Free Plume and BetterHelp Subscriptions