Operations Specialist

🔥 34 minutes ago

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Logo of PNC

PNC

10,000+ employees

🏦 Banking

💸 Finance

🤝 B2B

Banking • Finance • B2B

PNC is a diversified financial services firm that operates as a bank and offers career opportunities, benefits, and an inclusive workplace. The provided text emphasizes PNC's culture, hiring process, student programs, and legal/EEO disclosures. PNC appears to be The PNC Financial Services Group, Inc. , a major U. S. bank providing consumer and corporate banking services.

📋 Description

• Executes complex transactions/processes of moderate to high risk and financial value utilizing standard policies and procedures. • Identifies and addresses exceptions. • Serves as a point of escalation for complex transactions. • Partners internally with service partners to route calls, documents or other action items to complete transactions. • Interacts with external customers to complete transactions. • Ensures the appropriate materials and documentation are available to complete transactions. • Provides consultation and advice to internal and external customers. • Reviews existing processes, recommends improvements and drives implementation. • Serves as a subject matter resource for process improvement projects. • Trains and onboards new hires. • Reviews transactions and related documents to verify completeness, accuracy, conformance to established service levels and compliance with applicable policies and procedures. • Participates in risk mitigation activities.

🎯 Requirements

• Prior experience within banking or finance is highly preferred. • Experience with Trust Accounts and IRA's is highly preferred. • Bachelors degree required. • Roles at this level typically require less than 1 year of professional experience or successful completion of a formal development program. • In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

🏖️ Benefits

• medical/prescription drug coverage (with a Health Savings Account feature) • dental and vision options • employee and spouse/child life insurance • short and long-term disability protection • 401(k) with PNC match • pension and stock purchase plans • dependent care reimbursement account • back-up child/elder care • adoption, surrogacy, and doula reimbursement • educational assistance, including select programs fully paid • a robust wellness program with financial incentives • maternity and/or parental leave • up to 11 paid holidays each year • 9 occasional absence days each year • between 15 to 25 vacation days each year, depending on career level and years of service

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