Account Management AI Intern

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Point C

201 - 500 employees

⚕️ Healthcare Insurance

📋 Compliance

🤝 B2B

Healthcare Insurance • Compliance • B2B

Point C is a trusted health benefits partner that delivers meaningful solutions for brokers and their self-funded clients. The company specializes in administering benefit plans, managing medical costs effectively, and ensuring a high-value experience for members. With a focus on vendor integration and data-driven insights, Point C aims to simplify the benefit process while providing access to quality care and innovative mobile tools for its clients and their employees.

📋 Description

• Support Account Managers in day-to-day client and broker relationship management, serving as a professional point of contact when needed • Utilize AI tools to accelerate research and create more efficient processes • Use AI to research client needs and industry trends to support account strategy and client conversations • Incorporate AI tools into drafting and refining client communications to produce polished deliverables more effectively • Prepare and assemble client-facing documents including presentations, slide decks, letters, summaries, and renewal materials • Draft professional correspondence and communications on behalf of clients and the account management team • Assist in organizing and preparing for client and broker meetings, including agenda development, materials preparation, and follow-up documentation • Maintain accurate client records, track open items, and support follow-through on account management deliverables • Represent Point C professionally in all written, verbal, and visual communications with a high standard for quality and presentation

🎯 Requirements

• Currently a Senior or Graduate student enrolled in a degree program in Business Administration, Marketing, Communications, Healthcare Administration, or a related field • Strong written and verbal communication skills with a professional, polished presence • Demonstrated ability to produce high-quality documents, presentations, and correspondence • Detail-oriented with strong organizational skills and the ability to manage multiple priorities simultaneously • Ability to work independently, take initiative, and follow through on tasks with minimal supervision • Comfort using AI tools (such as ChatGPT, Claude, Copilot, or similar) to research, draft, and refine professional content is a plus – we’re looking for someone who uses these tools thoughtfully, not just occasionally • Proficiency in Microsoft Office Suite, including Word, PowerPoint, and Excel • Comfortable in a client-facing or relationship-oriented environment; professional demeanor in all interactions • Prior exposure to healthcare, benefits, insurance, or TPA environments is a plus • Experience supporting account management, sales, or client services functions is a plus

🏖️ Benefits

• Comprehensive medical, dental, vision, and life insurance coverage • 401(k) retirement plan with employer match • Health Savings Account (HSA) & Flexible Spending Accounts (FSAs) • Paid time off (PTO) and disability leave • Employee Assistance Program (EAP)

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