Customer Solutions Engineer

Job not on LinkedIn

🕒 June 3

🇺🇸 United States – Remote

💵 $100k - $120k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

💻 Solutions Engineer

🚫👨‍🎓 No degree required

👻 Ghost score 20%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Popl

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2020

🤝 B2B

📣 Marketing

☁️ SaaS

B2B • Marketing • SaaS

Popl is a leading digital business card platform that enhances lead capture and in-person marketing through advanced technology. It allows users to seamlessly share digital business cards, capture leads at events, and enrich contact information via AI, streamlining networking and growing business opportunities. Trusted by millions, including 90% of Fortune 500 companies, Popl integrates effortlessly with CRM systems and offers a unified platform for teams to manage interactions and enhance customer relationships.

📋 Description

• Join live customer calls, especially for new accounts needing fast onboarding or setup support • Guide customers through CRM integration walkthroughs, field mapping, enrichment workflows, and lead routing logic • Run ad hoc onboarding sessions or office hours to unblock customers in real time • Support CSMs with technical aspects of implementation • Configure Popl for unique customer use cases requiring specialized workflows or data logic • Translate customer requirements into actionable setup recommendations • Partner with the Integrations Program Manager to share real-time customer feedback and edge-case patterns • Act as an internal resource for teammates needing technical or product-configuration support • Participate in cross-functional enablement sessions across the CX and GTM organizations

🎯 Requirements

• 2–5 years experience in a technical customer-facing role (Solutions Engineering, Implementation, RevOps, Technical CSM) • Strong familiarity with CRM platforms like Salesforce, HubSpot, Pipedrive • Strong familiarity with HR platforms like Azure Active Directory, Workday, and Google Workspace • Strong troubleshooting instincts • Ability to talk through workflows clearly with non-technical users • Highly independent operator who is also deeply collaborative • Comfortable working across Success, Product, and Engineering • Familiarity with Zapier • Light experience with APIs, JSON, or field-level CRM structures • Experience supporting sales or marketing tech stacks in startup environments • Must be legally authorized to work in the USA or otherwise address employment visa sponsorship requirements through the application

🏖️ Benefits

• Fully remote • Competitive salary • Meaningful equity • Full insurance & benefits • Unlimited PTO • $150 monthly wellness credit • Constant daily learning

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