
10,000+ employees
Founded 1908
🏥 Healthcare
⚕️ Healthcare Insurance
🤝 Non-profit
Healthcare • Healthcare Insurance • Non-profit
Presbyterian Healthcare Services is an integrated, nonprofit healthcare system based in New Mexico that operates hospitals, urgent care clinics, specialty and primary care practices, virtual care (VirtualPRES), and health insurance plans. The organization provides a broad range of clinical services—including neuroscience, transplant, cancer care, surgery, behavioral health, and home health—while also running community health and charitable programs (financial assistance, community support, and partnerships with medical education). It offers individual, Medicaid, Medicare Advantage, and employer health plans, plus patient tools (MyChart/myPRES), billing support, and commitment to access and quality across the state.
🔥 31 minutes ago
🌶️ New Mexico – Remote
💵 $100.2k - $175.7k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
🧐 Analyst
🦅 H1B Visa Sponsor
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10,000+ employees
Founded 1908
🏥 Healthcare
⚕️ Healthcare Insurance
🤝 Non-profit
Healthcare • Healthcare Insurance • Non-profit
Presbyterian Healthcare Services is an integrated, nonprofit healthcare system based in New Mexico that operates hospitals, urgent care clinics, specialty and primary care practices, virtual care (VirtualPRES), and health insurance plans. The organization provides a broad range of clinical services—including neuroscience, transplant, cancer care, surgery, behavioral health, and home health—while also running community health and charitable programs (financial assistance, community support, and partnerships with medical education). It offers individual, Medicaid, Medicare Advantage, and employer health plans, plus patient tools (MyChart/myPRES), billing support, and commitment to access and quality across the state.
• Provide tier-2 support for application incidents reported through the help desk • Perform analysis to resolve application incidents, maintenance items, enhancement requests, upgrades/updates, and projects • Collaborate with colleagues and across teams • Develop and maintain requirements/specifications and test cases for new or enhanced functionality • Create, review, and update test scripts to reflect workflow solutions • Modify Epic records, tables, and master files to support application design, additions, and changes • Implement changes using documented procedures compliant with department policies and procedures • Participate in team and cross-team meetings and maintain meeting records • Work independently • Anticipate and accomplish additional work within schedule • Serve as a role model for projects, teammates, and customers • Promote teamwork within and across teams
• Bachelor's degree plus 3 years of IT or business experience • 3 years of Epic-specific experience • 6 years of additional experience can be substituted in lieu of a degree • Epic certified in supporting application • Additional proficiency/certification/badges in related application area • Ability to provide 24/7 on-call coverage as required • Expert understanding of supported application and integration • General understanding of most other Epic applications
• Medical insurance • Dental insurance • Vision insurance • Short-term disability insurance • Long-term disability insurance • Group term life insurance • Optional voluntary benefits • Employee Wellness rewards program • Gift cards for participating in wellness activities
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