Rehab Product Support Associate

🔥 0 minutes ago

🤠 Texas – Remote

🤠 Texas – Remote

💵 $56.6k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

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Pride Mobility Products Corporation

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1986

🏥 Healthcare

📦 Logistics

💼 Consulting

Healthcare • Logistics • Consulting

Pride Mobility Products Corporation is a global designer and manufacturer of mobility products for people with limited mobility, including power wheelchairs (Jazzy, Quantum Rehab), mobility scooters (Go Go, Pride Mobility), travel/folding chairs, and power lift recliners. Headquartered in Duryea, Pennsylvania with operations worldwide, Pride focuses on engineered, tested consumer mobility hardware sold through dealers, providers, and retail channels to improve customers' quality of life and independence.

📋 Description

• Work with Field Sales as a comprehensive team to develop and focus on applications and configurations of advanced Rehab products • Provide continued training, development, and support for Rehab products, especially Q Logic electronics, to customers, therapists, and VA facilities • Communicate with Rehab Product Specialists, Regional Managers, and the Quantum Team to fulfill Rehab provider needs in the assigned Field Sales territory • Travel throughout the assigned territory to provide Quantum product training and presentations • Assist with education presentations and technical training in the territory • Communicate Quality Assurance issues and concerns • Report field data regarding growth opportunities to Rehab Product Specialists and the Regional Manager • Maintain inventory of demo chairs, electronics, and accessories • Manage time and territory cost-effectively • Submit monthly expenses and weekly travel itineraries • Assist providers and technical staff with troubleshooting and repairs of field units • Participate in VA clinics and VA-related activities • Observe safety and security rules and promptly report accidents, incidents, or injuries • Complete Annual CTPAT Security Training • Demonstrate continuous improvement and good business judgment • Work effectively with all Pride departments to exceed internal and external expectations

🎯 Requirements

• Must be a team player, friendly, professional, detail-oriented, and honest • Ability to multitask, problem-solve, and prioritize in a fast-paced environment • Ability to work cross-functionally with multiple departments • Ability to assemble and troubleshoot mechanical and electrical devices • Ability to travel for the company and transport demo equipment • Ability to lift, push, or pull up to 50 lbs. • Relentless drive to achieve advancement and continuous improvement • Basic working knowledge of Microsoft Word, Excel, and PowerPoint • Excellent web navigation skills • Excellent verbal and written communication skills • Excellent planning, customer service, public speaking, and presentation skills • Basic working knowledge of Pride operating systems preferred • Basic knowledge of clinical diagnoses and equipment considerations preferred • Strong mechanical and/or electrical assembly and troubleshooting skills preferred • At least 1 year of experience with electro-mechanical applications in a health care, sales, manufacturing, and/or production environment, or an Associate Degree in a related health care field, or a Bachelor’s Degree • At least 2 years of experience within the Mobility Industry preferred • Current or previous successful employment with Pride Mobility Products Corporation preferred • High School Diploma or GED required • Associate Degree in a health care-related field preferred • Assistive Technology Professional (ATP) Certification preferred • Must be legally authorized to work in the United States without sponsorship now or in the future • Safety-sensitive position • Must comply with applicable safety and security rules

🏖️ Benefits

• Starting salary of $56,630 plus commission potential • Remote work • Equal Opportunity Employer • Affirmative Action Employer • Reasonable accommodation or assistance for applicants with disabilities