Care Navigator

Job not on LinkedIn

🔥 18 hours ago

🌴 South Carolina – Remote

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⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 15%

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Logo of Priority OnDemand

Priority OnDemand

1001 - 5000 employees

🏥 Healthcare

🚗 Transport

🏭 Manufacturing

Healthcare • Transport • Manufacturing

Priority OnDemand is a national healthcare solutions and medical transportation company that combines ambulance services with digital and telehealth offerings to extend care beyond traditional settings. Rooted in Priority Ambulance, the company provides prioritized emergency and non-emergency medical transportation for hospitals, cities, and counties across the U. S. , operates 24/7 virtual and in-home provider coverage (OnDemand Visit), develops logistics and patient-transportation software (OnDemand Connect), and manufactures customized specialty vehicles to support community healthcare needs.

📋 Description

• Engage directly with EMTs or Paramedics on the scene of low acuity 911 calls to assess the situation and determine the appropriateness of a telehealth visit • Coordinate and facilitate seamless telehealth visits between on-scene crew members and medical group professionals • Operate computer, camera, and microphone equipment to manage video visits and related documentation • Communicate with healthcare professionals, patients, and emergency responders to ensure accurate information exchange and coordination of care • Handle multiple tasks in a fast-paced environment with attention to detail and prioritization • Maintain confidentiality and adhere to HIPAA regulations • Participate in ongoing training and development in telehealth and emergency medical coordination

🎯 Requirements

• Proven experience in a healthcare setting, telehealth, or emergency response coordination is highly desirable • Strong technical skills, with the ability to navigate and troubleshoot computer, camera, and microphone systems efficiently • Excellent communication skills, both verbal and written, with the ability to convey complex information clearly and concisely • Ability to work independently and as part of a team, demonstrating initiative and problem-solving skills • High school diploma or equivalent • Additional certification or training in emergency medical services, nursing, or related field is a plus • Ability to work 12-hour shifts, either days or nights, weekends, and holidays, according to a 2/3/2 rotating schedule

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