Care Team Coordinator

🔥 27 minutes ago

🇺🇸 United States – Remote

💵 $15 - $17 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 0%

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Pro Care Innovations

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2016

🏥 Healthcare

☁️ SaaS

🤝 B2B

Healthcare • SaaS • B2B

Pro Care Innovations is a healthcare services company that partners with primary care clinics to deliver chronic care management, principal care management, remote patient monitoring, and Annual Wellness Visit programs. They provide a remote patient monitoring platform and emphasize preventive medical data analytics to improve outcomes, reduce hospital and ER utilization, increase clinic revenue, and support providers with care coordination and patient engagement. Pro Care Innovations operates as a B2B clinical services and software partner to practices and specialty clinics.

📋 Description

• Build and maintain ongoing relationships with an assigned panel of CCM patients • Conduct monthly patient outreach and care coordination activities • Document patient interactions accurately and timely in accordance with CCM requirements • Monitor patient needs, care plan updates, and follow-up items • Address patient questions and concerns with professionalism and compassion • Coordinate with providers and internal team members to support continuity of care • Ensure all documentation meets regulatory and billing compliance standards • Support patient retention and engagement efforts within the CCM program • Maintain confidentiality and comply with HIPAA requirements • Manage and support an assigned patient panel while maintaining high-quality patient care and documentation standards

🎯 Requirements

• Must currently reside in Benton County or Washington County, Arkansas • Medical Assistant certification or equivalent healthcare experience required • Strong communication and relationship-building skills • Excellent organizational skills and attention to detail • Ability to work independently while managing a patient caseload • Comfortable with technology and electronic documentation systems • Experience in Chronic Care Management (CCM), care coordination, case management, primary care, or population health is highly desirable • Passion for helping patients improve their health outcomes through ongoing engagement and support • Successful completion of a background check before the employee's start date

🏖️ Benefits

• Health Insurance (60% employer-paid employee coverage) • Dental Insurance • Vision Insurance • 401(k) with employer match • Paid Time Off (PTO) • Paid Holidays • Professional and supportive team environment • Opportunities for growth within a rapidly expanding healthcare organization • Additional monthly productivity incentives • Additional earning opportunities based on healthcare experience, CCM experience, and overall performance

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