Solutions Consultant

🕒 April 2

🏢🏡 New York City – Hybrid

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

🦅 H1B Visa Sponsor

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Logo of Prolific

Prolific

WebsiteLinkedIn

51 - 200 employees

Founded 2014

🤝 B2B

AI • B2B • Research

Prolific is a platform that facilitates fast and high-quality data collection by connecting researchers with participants, including AI taskers. Researchers can launch tasks, surveys, and experiments and receive responses from a global community of over 200,000 active participants within hours. Prolific prides itself on providing accurate and detailed data while ensuring that participants are fairly rewarded for their contributions. The platform is trusted by leading academics and organizations for its flexibility, simplicity, and rapid project execution.

📋 Description

• As a Solutions Consultant, you will be a trusted advisor and strategic partner across the pre-sales customer journey—from initial discovery through to Closed Won. • You will work alongside frontier AI labs and enterprise customers, ensuring they understand and believe in the value of Prolific's human data offerings. • You will be the driving force behind building the trust and momentum needed to win their business. • This role sits at the intersection of sales and technology—owning solution scoping, proposal design, and AE partnership from first discovery through Closed Won. • You will hand off cleanly to our Services and Client Delivery teams. • Conduct deep discovery sessions with AI researchers, technical program managers, and enterprise stakeholders to understand workflows, pain points, and strategic objectives. • Deliver customized demonstrations and presentations that articulate value and competitive differentiation for both technical and non-technical audiences. • Serve as the primary technical point of contact during the sales cycle, addressing complex questions related to data security, privacy, platform architecture, API integrations, participant quality and solution design.

🎯 Requirements

• 4+ years in a customer-facing solutions engineering, consulting, or pre-sales role within a SaaS or data/AI environment • Demonstrated experience working with both frontier AI/research organizations and enterprise customers across a full sales cycle • Strong understanding of API design, web technologies, data transfer and security protocols, and cloud architecture • Exceptional verbal and written communication skills with the ability to translate complex technical concepts clearly for executives, researchers, developers, and program managers alike • Proven ability to scope and execute proof-of-concept projects, manage pilot programs, and navigate technical validation activities • Experience owning a clean pre-to-post-sales handoff — able to document scope, expectations, and success criteria clearly for delivery teams at the point of deal close • A collaborative spirit and ability to work cross-functionally with product, engineering, and go-to-market teams • An appetite for continuous learning and problem solving; you actively seek out new knowledge, adapt quickly to change, and bring creative thinking to customer challenges • Passion for AI and genuine curiosity about the evolving role of human feedback in model development • Willingness to travel as needed for client meetings and internal events.

🏖️ Benefits

• Benefits • External Handbook • Website • Youtube

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