Resource Coordinator – Acute Care Navigation

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🔥 0 minutes ago

🏈 Ohio – Remote

🏈 Ohio – Remote

💵 $15 - $30 / hour

⏱ Part Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

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ProMedica

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1986

🏥 Healthcare

🤝 Non-profit

👥 B2C

💰 $4.4M Grant on 2017-04

Healthcare • Non-profit • B2C

ProMedica is a nonprofit, integrated healthcare system that operates hospitals, physician practices, home health, hospice, and senior care services across multiple states in the U. S. It delivers acute and preventive care, coordinates population health and community health programs, and focuses on improving patient outcomes through integrated clinical services and partnerships. ProMedica also runs community outreach and wellness initiatives to support local health needs.

📋 Description

• Support the care navigation team while working directly with unit RN Acute Care Navigators and Social Workers • Communicate with post-acute providers and provide discharge planning and clinical updates • Schedule follow-up appointments with primary care providers and specialists for high-risk patients • Reschedule appointments as needed if discharge is delayed • Coordinate with vendors, physician offices, and clinics for discharge planning • Help ensure smooth transitions of care • Navigate and document properly in the electronic medical record • Perform duties promoting quality patient care, customer service/satisfaction, safety, and organizational principles

🎯 Requirements

• High School Diploma • 2–3 years of clerical experience working in a medical setting • Willingness and ability to adapt to change and support process changes • Positive rapport with patients, families, physicians, and interdisciplinary teams • Exceptional problem-solving, critical-thinking, organizational, interpersonal, and written/verbal communication skills • Ability to work in a self-directed environment with attention to detail and follow-through • Ability to multitask, prioritize tasks, and complete work accurately in a fast-paced environment • Computer literacy and understanding of Microsoft Office products • Ability to navigate the electronic medical record and document properly • Ability to communicate effectively and professionally via phone, email, and in person • Ability to work as a team player with interdisciplinary teams • Working knowledge of medical terminology • Ability to work with people of all social, economic, and cultural backgrounds • Flexibility, open-mindedness, and adaptability to change • Ability to work with minimal supervision

🏖️ Benefits

• 401k retirement plan (no company match for per diem status) • Employee assistance program • Employee discounts • Flexible benefits