Patient Services Coordinator

🔥 0 minutes ago

🏖️ New Jersey – Remote

🏖️ New Jersey – Remote

💵 $24 - $26 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

PromptCare

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1983

⚕️ Healthcare Insurance

💊 Pharmaceuticals

Healthcare Insurance • Pharmaceuticals

PromptCare is a leading provider of in-home respiratory, infusion, and specialty pharmaceutical therapies, focused on treating complex and chronic health conditions. They offer tailored, nationwide in-home care, personalized plans, and comprehensive support to improve patients' quality of life. With a team of expert respiratory therapists, nurses, dietitians, and pharmacists, PromptCare provides seamless care transitions and works closely with hospitals and specialists to deliver customized treatment plans, manage insurance processes, and educate patients and their families.

📋 Description

• Conduct telephonic outreach and engagement, including but limited to: problem solving, patient education, adherence support, and retention • Medication and supply delivery scheduling • Collaborating with nursing department and outside agencies for prescription or supply needs • Advocating and raising awareness on behalf of patients and special program initiatives • Analyze reports and report outcomes data for special program assignments • Utilize good time management skills to ensure all facets of patient engagement activities and program requirements are completed in a timely manner • Participate in retention and discharge committee meetings as assigned • Conduct proactive, concurrent, and retrospective audits to ensure all charts and tickets are complete, compliant, and present • Prepare, package and label medications for deliveries • Track equipment • Manage inventory and order supplies as needed • Maintain a clean and organized work environment • Adhere to all pharmacy regulations and guidelines • Other additional job duties

🎯 Requirements

• High school diploma or equivalent. • Bachelor’s degree in healthcare field or business is preferred • Strong data analysis and organizational skills • Strong attention to detail and accuracy • Experience with patient admissions in a similar referral source-based practice setting and customer service in an inbound/outbound customer service center is strongly preferred • Customer service experience in a Pharmacy Specialty is strongly preferred, but previous customer service experience in the healthcare services business is also acceptable • Previous experience working with infusion therapy patients is highly desirable

🏖️ Benefits

• Comprehensive Medical, Dental, and Vision Package • 401(k) Plan with Company Match • Generous PTO: Vacation, Sick Time, Personal Days, and Paid Holidays • Life Insurance: Standard coverage with optional enhancements • Employee Assistance Program: Free counseling and coaching sessions • Emotional Well-being and Work-Life Balance Resources • Short & Long-Term Disability: Company-paid with optional supplements • Accidental Death and Dismemberment Insurance • FSA and HSA: Manage healthcare expenses • Commuter Spending Programs • Volunteer and Engagement Opportunities • Employee Referral Bonuses • Exclusive Discounts on entertainment, travel and various other supplemental and cellphone plans